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Stevenson Transfer

  1. Illinois
  2. Illinois Moving Company

Reviews, get directions and contact details for Stevenson Transfer

Stevenson Transfer
Address: 300 W Stevenson Rd, Ottawa, IL 61350, USA
Phone: (815) 433-0970
State: Illinois
City: Ottawa
Zip Code: 61350


Opening Hours

Monday: 8:00 AM – 5:00 PM
Tuesday: 8:00 AM – 5:00 PM
Wednesday: 8:00 AM – 5:00 PM
Thursday: 8:00 AM – 5:00 PM
Friday: 8:00 AM – 5:00 PM
Saturday: Closed
Sunday: Closed

Update Info
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Reviews
This is the 2nd time in 3 years we have used Stevenson Transfer. We would never think of using anyone else! Mike Stevenson, the owner, is actually the one to come out to your home to estimate the cost of your move. He is so friendly and kind and very professional. We had our quotes pretty quickly. Lorna in the office sent us an email detailing every aspect of our move. For this last move, we even came in 'under weight' and got a small check back. Every little bit helps! I had to call Lorna and email her with questions, and she was always prompt with a reply. Our previous move was a few miles down the road, so we only used their moving service. Unfortunately, we underestimated the amount of 'stuff' we had and needed a 2nd truck and crew. I was so upset not expecting this additional cost, even though it was totally our fault. Bill Stevenson, Mike's dad, actually came out to our house to assess what was going on and only charged us for the extra truck and not the extra manpower. He even pitched in wrapping some last minute things for me on his own! Talk about customer service! This last move was out-of-state, so we needed packing and moving service. Both crews - Dave, Shane, Mark, Bill and Kevin - were so friendly and efficient. They wrapped all our belongings with extra care. They obviously took pride in their work and it showed. Shane is the fastest wrapper I've ever seen! Both days the guys were here, we chatted and talked like we were all old friends. Again, so friendly and courteous, yet very efficient. This move we had a couple things that got ' bumped around', but Dave, the driver, took pictures and immediately sent them to Mike. They apologized profusely and totally owned taking care of things for us as far as getting things fixed for us. What other company does that? Everyone should, but that doesn't always happen anymore. I think that alone, offering to fix things immediately, speaks loudly of their professionalism and business ethics. I thank them all so much - Mike, Lorna, Dave, Mark, Shane, Bill and Kevin - for moving us TWICE to our new home and, for their awesome customer service. I would HIGHLY recommend them in a heartbeat!
8 years ago (05-12-2017)
Everyone at Stevenson Transfer was pleasant, helpful and professional. We had things going to different locations at different times and it was well coordinated. Our crew was respectful of our possessions. They packed, loaded and unloaded quickly and efficiently. They were good to work with. Much thanks for their help in a stressful time.
8 years ago (23-05-2017)
They treated us like family, from the initial estimate through the packing/loading/unloading process. We received helpful, responsive service from the office staff as well as the moving crew - which helped alleviate the stress of an interstate move after living in our home almost 30 years.
8 years ago (29-08-2017)
We used Stevenson Transfer to move our furniture to Florida and they did an excellent job. From the minute I called to get information from Angie to Mike coming out to give us a quote, til the actual move...service was outstanding! Mike actually came out a second time (which was an 90 minute drive and he had to go to 2 houses) to quote because we kept adding items to our move. I have used Stevenson Transfer for several local moves but wasn't sure if they did more than local moves. They do and they are professional. Our actual cost came in under the actual estimate. Thank you Stevenson Transfer in Ottawa, IL
8 years ago (25-04-2017)
I contacted Stevenson based on the excellent online reviews and had a great experience. From the time Bill came to our home to do the estimate in Chicago until Dave, my crew chief, drove away after delivering in Denver, I honestly didn't spend a second worrying about our stuff. I just knew I was in great hands. They were extremely careful with our possessions, worked tirelessly for hours, delivered in Denver right on schedule, and were just a pleasant group of people. I thought the price was very reasonable - and I even got a refund at the end when the weight of our stuff came in a little lower than Bill's estimate.
11 years ago (23-03-2015)
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