Stor-It Self Storage

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Address: 4068 Del Rey Ave, Marina Del Rey, CA 90292, USA

Phone: (310) 301-6668

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State: California

Zip Code: 90292

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Reviews

HOW BAD IS THIS PLACE? 

I walked into the building where my storage unit was located to music blasting; thought to myself, that's cool I could listen to some music while cleaning. Came around the corner to see a homeless man hammered, not only with a beer in hand, but every water bottle holder on his bicycle ready for the next 3 rounds of 24oz beers. It was 10am..

I didn't spend much time in my unit that day, about 30 minutes; but the whole time I was cleaning mine out, this man was just hanging out in the hallway standing in front of a unit three down from mine.

Don't get me wrong, I like to party, and I'm sure I've had plenty of beers before noon. Here's the catch - When I went down to management to explain the situation, the manager Preston looks up, goes, "I wish I had a beer".

I should have moved out then. This last time I visited my unit, yup, just like all the other reviews on here, RAT urine.

I moved out immediately yesterday 4/24/17. Of course I had paid the month in advance, and without giving a 10 day notice the management refused to pro-rate the 3 nights my belongings were in storage. I paid a whole month's rent for three nights. Ultimately is priceless considering I don't have to worry about my stuff anymore..

 8 years ago (25-04-2017)

RATS WILL DESTROY YOUR THINGS. Beware! I left a picture of the damage. Please contact me on Yelp if you have shared this experience. 

I rented for 14 months and I payed over 1300 dollars for the pleasure of now being forced to deal with this whole situation in a week unless I want to pay for another month. They hiked the rent up 60% last month, so it's not like I needed an invitation to get out, but it takes a long time to handle a situation like this correctly. Rodent waste in this amount is a biohazard situation to be handled by professionals. 

Do not think rats would terrorize one unit and leave the rest alone! Your things will all be like mine are now: covered in feces, stained with urine, gnashed apart, and utterly garbage. 

I called Kim at the office and she reminded me that every tenant signs their life away in the lease. I am hoping more will read this and contact me. The truth is, the company is negligent, and no one expects this to happen to their property when they rent a storage unit.

 8 years ago (18-01-2017)

my experience with self storage was every enjoyable , they do great business

 8 years ago (07-08-2017)

The manager was on vacation but the employees looked at me and questioned me, like I didn't rent from them. They followed me around and made me feel uncomfortable.

 8 years ago (14-05-2017)

I'm happy with this place. They have a great box truck for free, the rates are great and I've been happy with the customer service. 

 9 years ago (29-01-2016)

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