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Reviews, get directions and contact details for Subway

Subway
"Your local Cleveland Subway® Restaurant, located at 1417 E 9th St. brings new bold flavors along with old favorites to satisfied guests every day. We deliver these mouth-watering flavors with our famous Footlongs, 6” sandwiches, wraps and salads. And we offer a variety of ways to order—quick and easy in the app or online, convenient delivery, come into your neighborhood shop for an in-restaurant meal, or pick up curbside. We’re proud to offer a change from same old fast food with fresh cut veggies and toppings with protein choices, fresh-baked bread and let’s not forget cookies! And we’re happy to help you with any catering needs as well."
Address: 1417 E 9th St , Cleveland 44114, OH, US
Phone: (216) 621-3313
State: OH
City: Cleveland
Zip Code: 44114


Opening Hours

Monday: 10:00-16:00
Tuesday: 10:00-16:00
Wednesday: 10:00-16:00
Thursday: 10:00-16:00
Friday: 10:00-16:00
Saturday: 00:00-00:00
Sunday: 00:00-00:00


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Reviews
She’s very rude and nasty. This is my third time coming to her place and she would not serve me. She’s act like she busy behind the corner. There is no customer but me she just race and I’m from Africa I never seen somebody this rude. She know I’m running late for work and she would not give me my sandwich because I’m black. SmhFood: 1/5
Our office order subs online went to get the order got back to the office only to see that our sandwiches had little to no items nothing but mostly bread , we figured it’s a Friday we will call them Monday. We called and the lady that answered said that’s our problem basically we were lying and refused to accommodate the situation. We have photos and all and she still called us lairs ! Do not order online especially if you are ordering for your business if you are not there have them make it correct it will not be made correctly and you will be blamed and called a liar
Ordered a cold cut combo sub and only received bologna. No ham or salami. Before I asked the employee I googled it to ensure I was correct in assuming I was missing meat. When I asked this women lied straight to my face.
The food tasted like every other subway. The employees though at this subway need work. The "sandwich artist" was out front smoking when we arrived. She took her grand old time putting it out and insisted she'd be with us asap. I was disgusted to find out that she didn't even wash her hands but instead just threw her gloves on. She hurried with our sandwiches and didn't seem to actually listen as all 4 were wrong. Once we settled down to eat another gentleman came in to order. As seen in the picture he waited for 9 minutes. The sandwich lady was behind the cookie case texting on her phone The gentleman had to go up to the counter and ask her 3 times. She finally decided to help the poor guy and made his sandwich without any gloves on... Truly disgusted..
This is the second time they did not have an item I ordered and paid for on line but then said they can't give me a refund either time. I am done with Subway!Food: 1/5
Spinach was wilted, tomatoes were green. Wouldn’t accept coupon. Remember the $5 foot long, how about $10.49. Next time I’ll pack my own lunch.
We were refused dine in in a vague way. The executive working there named Shivani was rude to us didn’t even change gloves, used the same gloves for both veg and non-veg order. Even used the same knife for but. Very bad experience. I wished that was a place for zero star option. Very Rude and unprofessional serving!
I ordered a foot long steak sub to share with my finance’ and it was terrible. What I received tasted and looked like a vegetable sub. There was no steak in the front of the sub and about a tablespoon of steak in the back part of the sub. I will never patronize this shop again and anyone else please pay close attention to your sandwich being made. I am going to contact headquarters about how they are ripping people off!
Went here on Labor Day 2021. Lobby area was filthy. Many people were waiting in line. One young girl from India was working completely by herself. She was obviously angry. She was yelling at customers and throwing things around. Thank god I don’t have to live her pained miserable existence. When I got to the counter to order, she had not changed gloves after handling the last customers money. How disgusting. I asked her to change gloves and she just stood there. I asked again and she finally changed gloves with an attitude. Maybe being filthy is normal in her culture? When I got to the vegetable section, it was BEYOND DISGUSTING. Black rotten lettuce in the bottom of a pan. Not brown. Black. Tomato’s were MOLDY. How is this place still in business? If you ever come to this subway, don’t walk away, RUN. Absolutely appalling. And no public restrooms.
Walked in for a sandwich at 4:20pm noticing the open sign on. As I entered an young Indian girl said the store is closed. I asked what time do you close? She said 4:30pm. I told her it was 4:20. She ignored me. BTW, website says the store closes @ 6pm. I find it hard to believe this is acceptable business practice for a food chain and the owner would be happy with employees who steal time from their stores. This location will never get my business in the future and this review may make people think twice about wasting their time gambling whether the store will be open or not. If these employees are so eager to cut corners in front of a valued customer, can you imagine what they are doing behind closed doors with the food they serve?!
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