SUBWAY®Restaurants

Reviews, get directions and contact details for SUBWAY®Restaurants

Address: 394 W Butler Rd, Mauldin, SC 29662, USA

Phone: (864) 283-0277

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State: South Carolina

Zip Code: 29662

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Reviews

HORRIBLE CUSTOMER SERVICE and if they don't make your food properly, don't expect them to fix it! My husband went through the drive thru to order two sandwiches, one of which was a turkey sub with lettuce, tomato, jalapenos, onions, mayo, oil, and salt & pepper. When he arrived home with the food, the above mentioned sandwich only had turkey, lettuce and mayo. So he took both sandwich and receipt back to the store to request another sandwich, made properly. The woman working had an attitude the moment he walked in, and offered to give him jalapenos and onions to add to the sub. That wasn't even everything that was missing! My husband had already used his gas and time to drive all the way back with the sandwich, so why should he have to add toppings to a sub that THEY made incorrectly?! My husband informed her that he would either like a sandwich that was prepared the way he ordered it, or he would like his money back. The woman took the sandwich and told him he would receive no new sandwich nor his money back because (among other inappropriate comments) "this is not walmart". My husband asked for the contact information of a manager or owner, so that he could make a complaint and request his money back. The woman gave him the cell phone number to the owner. My husband explained the situation to the owner, including that he had no sandwich and that they refused to give his money back. The owner shockingly reinforced what the cashier had told my husband, and said there would be no remake of the sub and no refund given, even excusing his employee's unprofessional behavior by saying she was rude and mistreated him because "she is having a bad day". This location already has dozens of horrible reviews and a rating of 1.9 on google; I wish we had looked into this before ordering! Your customers are the reason you are making money and to treat them with such blatant disrespect is appalling. For this location to have countless negative reviews and complaints, it is no wonder they continue to treat their customers so poorly; nothing is being done! This not only keeps customers away from this location, but leaves a bad taste in their mouths regarding all Subway restaurants.

 7 years ago (06-01-2018)

Worst place ever... I will never come back to this place again i so do not condone anyone to spend there money with them.

 7 years ago (06-01-2018)

Ridiculous!!!! Parking lot is all uneven place is like a ghetto subway. Anyways parked to go inside go to open the door amd there's a nice big chalk board in the middle of the floor that reads NO COUPONS!! NOT EVEN SUBWAY COUPONS!!! I didn't even open the door. So ratchet. Went to Kentucky fried chicken instead. Can subway please open up a different location in Mauldin. Geese.

 8 years ago (01-12-2017)

Everytime I go there I order the same sandwich hoping they will get it right, but they never do. I always order the turkey ataliano, and they never fix it correctly. One time they lady thought I was trying to Lie to her and get some stuff on the sandwich that wasn’t supposed to be on there. So she asked her co worker was I right and sure enough yes I was. Of course I’m right I order the same sandwich everytime I know what’s supposed to be on it. And the worst part the last time I went they did the same thing but they charged me for the sandwich even thou they didn’t put salami or pepperoni, or green peppers on it. And I’m stuck going to that specific one because it is the only one near my house. Would not recommend

 7 years ago (16-12-2017)

I've had way better subway sandwiches. the cookies were hard as well. overall I will never eat at this subway again.

 8 years ago (04-12-2017)

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Reviews, get directions and contact details for SUBWAY®Restaurants

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