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Reviews, get directions and contact details for SUBWAY®Restaurants

Address: 825 Bergen Town Center, Paramus, NJ 07652, USA
Phone: (201) 845-8555
State: New Jersey
Zip Code: 07652


Opening Hours

Monday: 10:00 AM – 9:30 PM
Tuesday: 10:00 AM – 9:30 PM
Wednesday: 10:00 AM – 9:30 PM
Thursday: 10:00 AM – 9:30 PM
Friday: 10:00 AM – 9:30 PM
Saturday: 10:00 AM – 9:30 PM
Sunday: Closed


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Reviews
I go to the store all the time. It has a very welcoming staff, they already now my order and are very attentive. The have great cookies. I work in the mall and this is the place to go. It is very affordable compare to other places and every time you go there they are baking cookies. The manager is very helpful and friendly.
8 years ago (07-09-2017)
Twice now I have tried to go there in their posted hours (online and on the door) and when I get there they are "closed". The first time they were supposed to close in 15 mins the second time they were supposed to close at 9 and I was there at 7:30. The staff was there hanging out with their friends and just said sorry we are closed. If I never know if you will be open or not, I am not goi g to bother even going.
8 years ago (29-05-2017)
They only give a little over half the meat they're supposed to, and charge significantly more than other subways
8 years ago (22-03-2017)
Subway sends promotional coupons via text and I've used them successfully before at this location. Today, Saturday, 7/23/16, around 110pm, the "manager with a grey shirt" refused to honor the present promotion. There were no signs posted about this supposed change in policy. I ended up paying full price, which is a little higher in this mall location. Subway franchisees should post prominently on their stores that they do not participate in Subway promotions so that customers who want to avail of the promotions can avoid this store and eat elsewhere. Subway also has stores that have free refills for their drinks and if the store doesn't offer free refills they prominently display it on their machines. This store has free drink refills, no sign that they don't, and we've refilled our drinks here before. When my niece and I went back to the store today, with Subway cups on hand, to wait for my wife who went to the restroom which was across this location, this "manager" rudely told us that "once the cups leave the store there's no more refills". A very odd policy but we were not there for the refills, but historically we can if we wanted to. I did not make a big deal out of any of these incidents because I didn't want to make a commotion that's not worth my time. I don't know if it's just me or the "manager" just picks on certain customers. I highly recommend that the franchisee post signs of their "store policies" or get rid of this "manager" because he just insulted and alienated a very loyal Subway customer. This store with this kind of "manager" deserves a negative star rating if there was one available.
9 years ago (23-07-2016)
It just goes to show you, you should check reviews for everything, including even a fast food restaurant. The staff was actually very nice. The prices were higher than most Subways which for the volume and location was probably not justified. Please understand, the absolute last thing I want to hear at the register after purchasing subs, snacks, and cookies is, "Our soda fountain doesn't have water". Are you kidding me? No, I am not purchasing bottled water. The next time someone in a restaurant says, "We don't have water in our restaurant" I am going to say, "Oh wow, I don't have money in my wallet". Please have your soda distributor snap on the water outlet.
9 years ago (10-06-2016)
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