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SUBWAY®Restaurants

  1. Texas
  2. Lewisville Subway Station

Reviews, get directions and contact details for SUBWAY®Restaurants

SUBWAY®Restaurants
Address: 1288 W Main St, Lewisville, TX 75067, USA
Phone: (214) 222-8714
State: Texas
Zip Code: 75067


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Reviews
Worst experience at a subway ever. I sincerely hope someone reads this because the management here is terrible. They don't train their employees well. It took nearly 45 minutes to get three subs (one person ahead of me in the line), charged me for the wrong sub, which was more expensive. Told him that it was wrong and he didn't know how to fix it. Ended up a different sub was literally in pieces in the bag, was only partially wrapped in the paper. By the time I was leaving there were 7 people behind me while others had already walked out. I didn't even get a refund for anything because I felt so bad for the guy. The young guy should not have been left alone on a Friday evening at 5pm, because it is a busy time and he clearly was not fully trained.
8 years ago (07-07-2017)
Worst Subway experience I've ever had. Employee began making my sandwich while he was wearing only one glove. He had never heard of the Chicken Teriyaki sandwich. He did not microwave the chicken but instead served it to me cold. He didn't know the sweet onion sauce was supposed to go on it at all. He didn't ask me if I'd be eating there and gave me the sandwich to-go instead, with no napkins. When I sat down at a table and opened the sandwich, the vegetables were all over and the sandwich had fallen apart immediately. He saw this happen and said "I'm so sorry" from the employee area but did not offer to fix it or make me a new sandwich. The female employee working with him did not assist when he told her he hadn't heard of the teriyaki sandwich or say anything when she saw that my sandwich had fallen apart. In addition to that awful experience, the tables were dirty, the chip rack is in the way of the drink machine, and there is old metal restaurant equipment in the dining area. I will never, ever return to this location.
8 years ago (01-07-2017)
I had great service and we enjoyed our sandwiches.
8 years ago (01-10-2017)
Has happened on several occasions! I was just at the location today, June 26, 2017, @ or about 6:07pm and was waited on by a Hispanic young lady. As always, I order the sandwich of the day; Chicken Teriyaki. My Total was $7.68 - not correct because the total is normally$6.54. Once I realized she over charged me all she said was sorry, walked away and wait on the other gentalman who was next in line. I was not even offered a drink, some cookies, not the manager because of her mistake,,,BUT A SORRY! Hmmmm I love the heck out of subway because it is healthier for me. But after my service today, I will have to find somewhere else to eat. Not so pleased customer, Moseley
8 years ago (26-06-2017)
Got shorted on meat by store manager on my sandwich. I used to eat hear everyday. Not anymore.
9 years ago (21-02-2017)
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