Summit Bicycles

Reviews, get directions and contact details for Summit Bicycles

Address: 1031 California Dr, Burlingame, CA 94010, USA

Phone: (650) 343-8483

Website

State: California

City: Burlingame

Zip Code: 94010

Opening Hours

Monday: 11:00 AM – 7:00 PM
Tuesday: 11:00 AM – 7:00 PM
Wednesday: 11:00 AM – 7:00 PM
Thursday: 11:00 AM – 7:00 PM
Friday: 11:00 AM – 7:00 PM
Saturday: 10:00 AM – 6:00 PM
Sunday: 11:00 AM – 5:00 PM

Update Info

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Reviews

Anthony and Chris are fantasic!  Gr8 selection of bikes and parts.  Service dept is top notch!

 7 years ago (22-02-2018)

Last time I took it in for an expensive overhaul/upgrade earlier this year, the two things I really wanted fixed (gear skipping/dropping and the right break being too tight to use) didn't get fixed. Nice staff but spent way too much for the results.

 7 years ago (21-10-2017)

I am a former/current customer and I brought my bike in for a complete tune up .  Mechanic seemed helpful.  my rating right now is for the sales people.  i will change stars after I receive my bike.  After i was finished with mechanic i did a little browsing and I noticed that they were selling smart bike trainers(Wahoo Snap) .  1 of the salespeople helped me when i got his attention.  I precede to ask questions about the product and how it works (Specifically calibrating the unit to an Ipad or computer).  his response was that they are a good trainer.  Basically he had no knowledge about the trainer and that it was a smart trainer.  He asked another salesperson if it was capable of communicating to technology and he responded yes.  So when I asked for some guidance on how to calibrate the trainer to computer his response was basically the same.  after a little conversation i finally said i guess i will have to do the research myself to find out about calibration issues. And they basically agreed and that I should look at the website.  to get my answers.   I am disappointed that the staff was not as knowledgeable about the product that they carry  and were not helpful in helping me get the answers that i need.  I am going to buy the smart trainer for sure just not sure that i will get it from here. Still deciding whether to purchase the Wahoo Snap or Wahoo.

Here is my updated review for the mechanic.   Brought my bike in for a overhaul to replace everything since I had not ridden it in a few years on same day(Tuesday) I looked at the smart trainers.    
The mechanic seemed nice and let me know what needed to be done to get my bike in tip top condition again. I also ordered a new stem in addition to complete overhaul. 
Based on my needs the mechanic said I would have my bike on Friday all they would need is to have the stem come in so they can finish up.  
Came in on Saturday thinking the bike would be done and it was but they forgot to put the stem on that I ordered.
Mechanic said I could take it if I want for now cuz the soonest they could see it done was Tuesday.  
I told him to hold onto the bike until it was complete.    
So overall I was satisfied with the job that was done but they did not complete job when promised due to 
forgetting to put the stem on.
So I added 2 more stars.

      
      
      
 8 years ago (02-03-2017)

Been to Summit on two separate occasions. Both times have been disappointing experiences. First time, a tattooed mechanic with two African earrings gave me an attitude on servicing a bike that I had bought at Summit a couple years back. The second time, I phoned in to see if they have in stock a Saris Bones II bike rack. Guy over the phone told me they did.  When I came into the store half hour later a salesman told me they didn't have any in stock but tried to sell me a floor sample at full price. Last time I go to Summit. 

 8 years ago (31-07-2016)

Great place!
Went for a break adjustement. It was done in a minute and I didn't had to pay. The staff is very kind and helpful.

 9 years ago (02-07-2016)

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