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Surplus Warehouse

  1. Florida
  2. Fort Walton Beach Home Goods Store

Reviews, get directions and contact details for Surplus Warehouse

Story

Back in 1885, we started selling lumber out of a grocery store to families looking to build new homes. Now we have quality Kitchen, Bath, Flooring, Door and Windows home improvements products, at the Guaranteed Lowest Price for you in Fort Walton Beach.

Address: 37 Walter Martin Rd NE, Fort Walton Beach, FL 32548, USA
Phone: (850) 314-0076
State: Florida
Zip Code: 32548


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Reviews
I give this store two stars because the employees typically try to be helpful and do their best, so I want them to get some credit. I don't think their management is very good. I've used this store many times, only because the pricing is hard to beat. I most often leave there aggravated, as the stock is hit and miss, the products are often fairly well beat up, and the store layout is horrible. For example, the trim is in the rear most corner of the facility. After having to sort through what is usually a messy pile of mismatched products, trying to navigate a cart full of 16 foot baseboard through those cramped and disheveled aisles will test anyone's patience. My last shopping trip was almost two weeks ago and not being able to get all the doors I needed, I paid for several doors in advance so I would get the first batch in. My most recent call was yesterday to see if the latest truck had doors on it and was told, "No, and we don't get another truck until next week." I called the Pensacola store and found they had all the doors I needed, so I headed that way. What an amazing surprise it was to walk into the Pensacola Surplus Warehouse. Neat, very well organized, and very well stocked. They had even pulled and carted the doors I asked about when I called, so all I had to do when I arrived was pay for them. The employees were super and treated me very well. My first point of this post is that I don't believe my wait for doors is at all a factor of the delivery process, but is instead a factor of stock management at the Fort Walton Beach store. How is it Pensacola had numerous doors in stock, but for two weeks Fort Walton Beach hasn't had any? My second point is, if you're like me and find the FWB store a necessary evil just to get the good prices, spend the gas money and time to go to Pensacola instead. After my experience today at the Pensacola store, I'm done with FWB.
10 years ago (04-03-2017)
Had been using gatlin lumber before I discovered these people, I didn't know any better. I love this place! Was able to get nearly twice the merchandise at half the price and the quality was much better than gatlin's. These people actually smile and seem like they want to help you.
10 years ago (29-09-2016)
STAY AWAY! We ordered almost $2,000 worth of custom cabinets, ordered what was on DISPLAY. The cabinets we received were not made by the same manufacturer and were 1/2" plywood instead of 3/4, and were cut in such a way that we cannot use them. The policy here is that you pay for custom orders ahead of time, and sale are FINAL. SO, if the work is crappy, or the item is substandard, or not even the same as what you ordered based upon their own display, their policy is "Oh, Well...too bad..." We are LIVID. They made no effort to say they would contact the manufacturer and make things right, or refund us because what we ordered is not what we ended up with. I plan to contact EVERY builder in our area and warn them about these scheisters.
13 years ago (14-01-2014)
As a contractor i buy lots of materials from surplus,they are always good quality materials and the staff is extremely helpful, its a great way to save money.
12 years ago (08-11-2014)
These guys have some of the best prices for laminet flooring on the Gulf Cost. Seriously, you need to check them out. And they have a good selection to choose from. Most of thier selection is ussually in stock.
17 years ago (09-06-2010)
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