sweetgreen

Reviews, get directions and contact details for sweetgreen

"Fresh salads, plates + grain bowls available for pickup and delivery every day, made in-house from scratch, using whole produce delivered that morning."

Address: 100 Willoughby St , Brooklyn 11201, NY, US

Phone: (646) 916-3162

State: NY

City: Brooklyn

Zip Code: 11201

Opening Hours

Monday: 10:30-21:00
Tuesday: 10:30-21:00
Wednesday: 10:30-21:00
Thursday: 10:30-21:00
Friday: 10:30-21:00
Saturday: 10:30-21:00
Sunday: 10:30-21:00

Update Info

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Reviews

I’m convinced that the people who work here obviously do not eat here.. to pay the prices that we are charged for food, they sure give you a little bit. I asked the girl to make my salad like she makes hers and her response was “well I don’t like a lot of lettuce and you won’t be happy” then proceeded to make my salad the way she would like hers. The food is good but the portions are horrible. I gave one star because of the customer service. They moved very slow on this day I came in. Honestly, the first time I tried their food I went and got a second salad.. so that’s twice in on day.. so it was my third time getting their food and I really need to think twice now. I can save $4 by going to yummy taco and getting a salad in a taco shell…. On the same street just a few blocks up.. ‍ Oh well. I rest my case!

I will never be back at this location because they only fill their bowls 1/3 of the way. For $15, I had almost no protein and barely any of the other ingredients that should have been in the salad. When asking the cashier why the portion was so small, she responded that it is standard portion sizes, which as someone who has gotten sweetgreen at other locations knows, is simply false. I feel cheated and like I got a simple side salad instead of a meal. Avoid this location please and save your money.

such an unfair representation of sweetgreen. The portions are incredibly smaller than average and if you point it out they charge you. i have been a customer of sweetgreen for over a year and know how my bowls look like, definitely not like that half empty  Never coming back to this location lol

This got to be the worst healthy restaurant in the Brooklyn. I cannot understand how a salad restaurant could miss a major item in the salad! Have they ever heard of “salad protein” which was in my case Chicken. I ordered chicken pesto salad without chicken ironically ‍ or maybe whoever made the salad was a bit hungry and eat it

The other unfortunately negative reviews were my experience as well: small portion, unhelpful customer service. They were also out of half of the ingredients in my Fish Taco bowl at 7pm. The staff didn't even seem to be putting out the pickup orders in the grab-and-go cabinet, so had to wait in line to ask someone if it was ready had already gotten an email that it was. They only had a single person working the line at prime dinner time! so this took several mins, all while my warm bowl was getting cold.  Unfortunately, this type of service has really been par for the course in my Downtown Brooklyn franchise dining experiences looking at you, both Chipotles - so it is nice to read in another review that other locations are not like this. May have to try sg again elsewhere.  Meanwhile, if you must get a salad in downtown BK, head to Cava up the street, much better all around!

Almost $22 for a Caesar Salad and a small bottle of Green Tea in Brooklyn.   Not even a full bowl and the chicken is measured with a scoop.  1/3rd empty.  Flavor was good but occasional grit.  I would have given two stars but the grit took that away.  Staff was polite and friendly but I confused them when I asked for a Cesar Salad since the only Caesar on the menu was a Kale Cesar.  This is Brooklyn.  Price accordingly.

Literally super under portioned like everyone says. I ordered a salad online. The bowl was LESS THAN half full.  In the picture I haven’t even taken a bite of my salad I just mixed the dressing in. It came that low.  What is wrong with this place??

Miniscule portions for online orders, long queue for normal size orders. I ordered online for pickup on the right, then ordered the same bowl in store left. $18 for a handful of salad leaves. They have an intentional policy of underfilling online orders and charging for ingredients even if they don't have them in stock. They used to have customer service that would refund when there was a major omission, like the $5 steelhead, but now they have an aggressive policy of no refunds. Seems crazy but they think it will work for them.

There is something strange about this sweetgreen location. I was so excited when it opened as it was so close to my work. I've ordered a handful of times and if you order online you will get  1/4 of a salad - they will not even fill it half full or to the "line." The first time I thought it was an accident. Today I ordered again and it was literally 3 small pieces of cauliflower a few leaves of arugula. Barely a salad. I would avoid this location and go to a different one. I wish I had looked at the other reviews because it seems like it's this location specifically that's trying to cut corners.

As much as I would love to grab a salad here in the future as it is very convenient for me, I’m never going back. EVERYTHING IS ‘EXTRA’, cauliflower or avocado - that’s extra $1.50, mushrooms - extra $2.00. And the kids that work here are RUDE!!!!! Why pay $23 for a salad with a side of nasty attitude? I’d rather go to the many alternatives in the neighborhood.

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