Sweetwater Creek Animal Hospital

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Address: 2785 Lee Rd B-10, Lithia Springs, GA 30122, USA

Phone: (678) 838-7387

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State: Georgia

Zip Code: 30122

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Reviews

I loved this veterinary hospital when I first started going there, but in recent months the service has declined severely. The vets are very knowledgeable, but the front people who answer phones and take payments seem completely disinterested in providing consistent, attentive or efficient service. I wait on hold almost 15 minutes every time I call. They stop answering the phone 10 to 20 minutes before they "close" for the day and even when I have an appointment I have waited up to an hour and a half past my appt time to even be shown to a clinic room. I am looking for a new vet. Hopefully I can find a place with as knowledgeable veterinarians but better customer service.

 8 years ago (13-05-2017)

Dr. Bream did an excellent job helping me with favorite dog.  When I described my challenge with a Animal Hospital near Piedmont Park, the receptionist was able to create a last minute appointment on a Saturday when there was no time available.  Such a great experience.

 8 years ago (20-06-2017)

Phenomenal staff!!!! I've taken my pups there for many many years and absolutely love Dr. Verner!!! Any questions or concerns are always answered, extremely informative, and genuinely caring people. I will recommend this place to anyone in the area!!

 8 years ago (07-07-2017)

Let me start with the staff first! They are absolutely awesome! They understand that you are concerned about your babies and they are very sensitive to that. The Dr. is just the best, he went over and above to rule out everything and make sure my baby was sent home well on his way to becoming healthy again. I called this morning and they made sure my baby was taken care of today!  I LOVE THIS PLACE!!!!

 9 years ago (07-11-2016)

Never going back! I took my hamster Oreo in for a check up because I had just lost my previous hamster. We have had experience with Dr. Verner before. Not all amazing. First, he would not keep her in her carrier. He took his eyes off her constantly while the top of her carrier was off. She ended up falling from the 4 foot counter because of his carelessness. We took her in yesterday so this is when this all happened. Unfortunately, because of him, she passed away between last night and this morning. RIP Oreo.

 9 years ago (27-11-2016)

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Sweetwater Creek Animal Hospital

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