FedEx Ship Center

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Visit FedEx Ship Center in Lithia Springs, GA when you need packing supplies, boxes, FedEx Express and FedEx Ground shipping services. You can also have your FedEx Express shipments held for pickup, or schedule your next residential delivery with FedEx Delivery Manager. FedEx Ground offers cost-effective ground shipping with guaranteed transit times. With FedEx Ground, you'll get industry-leading ground shipping services that are faster to more locations than UPS Ground.

Address: 949 Bob Arnold Blvd, Lithia Springs, GA 30122, USA

Phone: (800) 463-3339

Website

State: Georgia

Zip Code: 30122

Opening Hours

Monday: 9:00 AM – 8:30 PM
Tuesday: 9:00 AM – 8:30 PM
Wednesday: 9:00 AM – 8:30 PM
Thursday: 9:00 AM – 8:30 PM
Friday: 9:00 AM – 8:30 PM
Saturday: 9:00 AM – 5:00 PM
Sunday: Closed

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Reviews

Normally, I have great services here during the day. Today, I went there after 6pm and my experience was less than desirable. Five people in line waiting and one person behind the counter assisting the five customers. I asked her, if she could get some help and she told me, "They are out to lunch." And I'm hearing voices in the back. 
   With people getting off work at 5pm, commons sense would tell them that they need more than one person there to assist people at that time.
    They should have every  person working there cross trained in the event that this happen again.

 8 years ago (09-11-2017)

Called customer service and was told to go to the location and  pick up at location. Per their policy the customer service representative explained they have to look for and give you your package. When I arrived, door was still open, provided my tracking number, representative was unwilling to go back and retrieve my package citing weather. I responded that I braved the weather to come to the location per the instructions of FedEx customer service, they were unwilling to extend me the simple courtesy and go back and look for the package. The female representative finally went back, and 1 minute later, instead of coming back with my package, she brought a male associate as her back up to indirectly tell me to leave. Is this the new  culture at FedEx where employees can arbitrarily decide when to adhere to company processes?

 8 years ago (08-12-2017)

Great service. Very polite. Helped me right before closing. 

You have to always keep in mind that people are more likely to share a negative experience than they are to share a positive one. So don't be fooled when you see a lot of negative reviews. This doesn't mean that every experience is bad. This only means that the people who were satisfied just didn't leave a review .

 8 years ago (20-07-2017)

I am doing so much business with FedEx but their employees are so rude and this time driver send my package back to sender and said no one leaves at this location and this location is empty. I told them I want my pack  back and I can prove that I am still living here, I can bring you my Electric bill, or my land lord lease agreement. Delivering driver has to be lazy and do not want to drive around and send package back  by calming NO ONE LEAVES HERE. IF THERE IS OPTION I WOULD LIKE TO GIVE NEGATIVE  FIVE * * * * *S

 8 years ago (14-10-2017)

I wanted to come share my recent experience with this location and it's employees. It is the distribution center that services my residential area. I had a package that was shipped direct signature required. The delivery driver came at the exact moment in time that nobody was present at my home to receive the package. This was my fault, not theirs. I went by this location after getting off work and my package had not made it back from the delivery route yet. I was helped by a very helpful young lady, whose name I did not get. She instructed me to return later around the time indicated on the door tag. After 8:20 pm. This location closes at 8:30 pm. I returned around 8:20 pm and an employee named Sharonita Davis assisted me. Mrs Davis went above and beyond to help me get my package the same night. She allowed me to wait until the driver returned with my package, this put her past her closing time and her time to get home for the night. I am extremely grateful for her and the very nice security guard that was present as well. Mrs Davis exemplifies what customer service is all about. She could have easily sent me home empty handed, but made the decision she wanted to help me get my package. Thank you guys and especially Mrs Davis for all of your help. I hope to deal with you again the next time I have the need to visit this location.

 8 years ago (19-09-2017)

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