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Reviews, get directions and contact details for Swift Plumbing & Water Heaters

Address: 148 Burnside Rd E, Victoria, BC V9A 1A2, Canada
Phone: (250) 920-7877
State: British Columbia
Zip Code: V9A 1A2


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Reviews
So far I have been rescheduled twice even before I have had my service call. One is an emergency and then the other is to fit in another job more convenient for the driver on the way back into town. While I can understand that emergencies arise and that it makes sense to organize jobs to help with drive times, I feel that there must be other repair people that work for this company so that my service call does not get pushed to later in the day. Sometimes I think companies forget that we also have to plan our days around these appointments. I can update this review after I actually have the service call.
8 years ago (31-07-2017)
I have been using Swift Plumbing since 2009, when the owner of a painting company working for me recommended them. I can't say enough good things about Brad, Carolyn and their team. From the smallest job to the largest (having all my perimeter drains replaced), Swift Plumbing has never let me down. Professionals at their finest!
8 years ago (07-07-2017)
Really Bad experience!! Replaced a thermocouple a year and half ago and it broke after few months. Gave another chance and called 2 days ago for the hot water tank not working and the journeyman plumber told he will fix it but get the tank replaced soon. Spent less than 2 minutes and charged over $110 for "cleaning" a part and told it is working. Checked after 2 hours after he left and still no hot water so obviously he did not fix the problem. Called again and the receptionist was really rude. Doesn't listen and tries to explain how we have to pay for another journeyman visit for the same problem he did not fix. Asked to speak to the owner/Left voicemail/called again next day and the owner doesn't want to talk or not being informed about it. Feel like i have been conned/robbed.
8 years ago (30-06-2017)
Fast friendly and honest service! Another company that I contacted tried to sell me a new water tank for $3,000 without even stopping by to inspect my current tank. The technician from Swift Plumbing came to my house, inspected the water tank and fixed the problem for under $100. I will definitely be contacting Swift Plumbing for all my plumbing needs in the future!
8 years ago (08-03-2017)
I was hung up on because a so called on-call plumber named Corey didn't want to drive 45 minutes to our house, while my entire house was panicking after our house was flooded by our water heater. He told us to call another company. We were left with no options and turned down because he didn't want to drive 45 minutes, to save us weeks if not months of damage and fixes. Our house continues to flood and will overnight because of this person and thus company's apathy. We had a crisis, and we turned away. If you are going to claim you are 24 hour service, you need to BE AVAILABLE for 24 hours. This is outrageous. Would never recommend.
9 years ago (06-12-2016)
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