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Sylvania VET

  1. Ohio
  2. Ohio Veterinary Care

Reviews, get directions and contact details for Sylvania VET

About

SVH is an AAHA-accredited hospital, which voluntarily chooses to be evaluated on over 800 aspects in the following areas: quality of care; diagnostic & pharmacy; management; medical records and facility, to ensure we provide the highest of standards.

Story

Our Regular business hours:

Monday-Thursday: 7:00am-7:00pm
Friday: 7:00am-6:00pm
Saturday: 8:00am-5:00pm
Sunday: Open for emergency only

Our office is staffed 24/7 and doctors are always available after hours for your pet's emergencies.

Address: 4801 N Holland Sylvania Rd, Sylvania, OH 43560, USA
Phone: (419) 885-4421
moc.tevainavlys@ofni
State: Ohio
Zip Code: 43560


Opening Hours

Monday: 7:00 AM – 7:00 PM
Tuesday: 7:00 AM – 7:00 PM
Wednesday: 7:00 AM – 7:00 PM
Thursday: 7:00 AM – 7:00 PM
Friday: 7:00 AM – 6:00 PM
Saturday: 8:00 AM – 5:00 PM
Sunday: Closed

Update Info

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Reviews
POOR CUSTOMER SERVICE. We had an appointment on Friday. I was called less than half and hour before the appointment, the doctor was sick and they needed to cancel. I understand that can happen. I was offered another appointment later in the day, I explained that it was difficult to make that time and I could be late. The appointment was then booked for 1:40 PM. I arrived 10 minutes late. I stood at the counter for another 5 minutes because on of the desk workers was having a personal conversation with someone. When I was finally checked in I was told that I was too late and needed to reschedule. Normally, going there I sit in the lobby for 10 minutes after checking in and then we sit in an exam room for another 10 minutes waiting for the doctor. I received multiple excuses. They moved on to the next patient. There was only one doctor there (I saw one leave while I was at the desk). Suddenly, the only doctor there was now in an emergency surgery. I replied to the emergency surgery excuse. Asking even if we were on time then we wouldn't have been seen, why didn't anyone call me? I was told we would have been seen. That tells me there was no emergency. Plus upon leaving another pet family was arriving for their checkup. I pretty sure they were seen. I told the desk manager that if we were not seen I would be looking for another vet. She didn't care. This is no way to treat a patient who has been a patient for over 5 years. I pass 4 vets on my way to Sylvania VET, because I thought they gave the best care. They may have good care; but THEY DON'T CARE ABOUT YOU AND YOUR FAMILY. I found out when leaving that they didn't even have the decency to schedule us with our regular doctor originally! I have already made arrangements with another facility and requested a records transfer. Find a different Vet for your pet.
7 years ago (30-12-2017)
Amazing people. I utilize their daycare 1-2 times per week just to get my pup some playtime with other dogs. The girls that work there are so nice to my pup. Although I wish they had a webcam. Other daycares offer this and I think would be a nice amenity to have.
8 years ago (18-11-2017)
We have two Boxer's that are like our children. We have had to take our older one in several times and Sylvania Vet has been AMAZING to her. She has had surgery twice and we could not be more pleased with the care and concern they provided. They are not only compassionate to animals but to their owners. I won't take my animals anywhere else.
8 years ago (01-11-2017)
I adopted a cat from them a while back. I was going to a different vet but I decided to keep the new cat going to Sylvania Vet because they knew her extensive background. I didn't keep her going there long. Every time we went just for something simple it was at least a 90 minute to 2 hour wait. They put you in a room, leave you for 30 minutes, tech comes in to talk to you, leaves you for 30 more minutes, doc comes in & talks then says she's going to get you some meds...then you wait another 30 minutes. Then you get to go to check out & you get an attitude. I have never saw more rude people than the ones that work at the desk. They all have an attitude. They also nickel and dime you for EVERY little thing. I had a different cat hospitalized there over the weekend. They charge for things every day that are not changed daily, like the IV set. The IV pump is also another charge...I paid enough for pump rental that I probably own the dang thing. That should be included in the "hospitalization" fee. It was close to $1000 for 2 days of care. RIP OFF!!!
8 years ago (28-09-2017)
They always give my dogs the most thorough care. I have gone there for years! They are all great, but I and my pups really love Dr. Jen Tate!
8 years ago (10-09-2017)
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