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T.J. Maxx and HomeGoods

  1. Ohio
  2. Rocky River Department Store

Reviews, get directions and contact details for T.J. Maxx and HomeGoods

Address: 25959 Lorain Rd, North Olmsted, OH 44070, USA
Phone: (440) 777-1550
State: Ohio
Zip Code: 44070


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Reviews
I love shopping here. I never know what I am going to find. They have a great selection for organizing, bath and bedding. Far more than some of the other stores. There clothing is average- a hit or a miss like anywhere else. Good furniture selections at a very good price. Comparable to target but with a better quality and more unique selections. There kids department can be filled with treasures but you have to look! My son loves coming here and seeing all the toys- very well priced too!
7 years ago (19-07-2017)
I love TJ Maxx! I find great discounted items, and I can get in and out quickly.
8 years ago (17-06-2017)
This is by far the best Tj max I've been to. Everyone is so friendly here and they have so many watches witch is my fetish. Lol
8 years ago (04-05-2017)
Me and my mom came to this TJ maxx in North Olmsted Ohio and bought 4 items that day. It was 2 sweaters a little gray purse and a little gray wallet. A few days go by and I decided to return the purse and wallet because it was way to small for me to use. So my mother goes in today on January 11th 2017 and returns the purse but they refused to let her turn in the wallet. Now this is a problem because the employee doing the return said she can't take the wallet back because the label on the receipt said "men's accessory" which is very strange because the wallet I picked up was in women's section up front with all the other purses. The wallet is 12.99 and we are asking for credit back on her TJ maxx credit card at that. She is a TJ Maxx member and always shops there but because of this issue she is not happy with being a rewards/credit card member. We haven't gotten a solution because Dean the assistant manager didn't do anything after watching the whole dispute earlier today on January 11th 2017 around 1pm. He said he would have the store manager Alexa call me but how is that since he hung up on me without getting my phone number. This is horrible customer service and anywhere you go they ask for a receipt for ANY RETURNS....NOT THE TAGS!!!! It's not the customers responsibility to make sure the items are labeled correctly it's the employees. The prices are the same on receipt 12.99 and the purse didn't have a tag on it either but they took that no problem. This issue is not solved and I will make sure it gets corrected the right way. Horrible customer service and managerial service!!!!!! If I could rate this a negative I would!!!!
8 years ago (11-01-2017)
Great suitcases and bathing suits
8 years ago (08-07-2017)
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