T.J. Maxx & HomeGoods

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Address: 2830 Village Pkwy, Flower Mound, TX 75077, USA

Phone: (972) 317-4869

Website

State: Texas

City: Flower Mound

Zip Code: 75077

Opening Hours

Monday: 9:00 AM – 9:30 PM
Tuesday: 9:00 AM – 9:30 PM
Wednesday: 9:00 AM – 9:30 PM
Thursday: 9:00 AM – 9:30 PM
Friday: 9:00 AM – 9:30 PM
Saturday: 9:00 AM – 9:30 PM
Sunday: 10:00 AM – 8:00 PM

Update Info

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Reviews

I would never shop here ever again. There are a few places who are 110% customer service oriented and will do everything to make you happy like Nordstroms. And Ivery good manager. She let me know that she has been a manger there for 18 yrs. She needs to get fired since she can't give good customer service and she made me
4.8 stars they don't deserve that much credit. Again, don't shop here if you can. I'm sure their employees were forced to write good reviews. I hope ms Roberts the store manager gets fired!!!!!

 7 years ago (22-02-2018)

Stopped by here for a few tshirts I needed to replace ones that were washed to death. The store is always crowded and there never seems to be enough cashiers working. I do like to find some of the name brand clothing in the store that I like to wear. I have often gotten socks and underwear at this location also that were named ran and in good new condition.

 8 years ago (21-11-2017)

Great stuff and great customer service! And I was there 2 days after Christmas! The line was long but the service was fast!!

 8 years ago (26-12-2017)

One of the worst location in the few I've been tobin DFW. Inconsistent, impatient and rueude customer service. Plus this store does NOT allow you to pay with credit or gift card which is extremely weird. Literally just did that with Southlake location without any issue. The place needs to get its stuff together.

 8 years ago (09-12-2017)

Bad, horrible,money hungry, rude managers and customer service. I brought in some items for store credit with ID and no receipt. This store has given credit before and why they did not tell us that they won't do it a second time I do not know. Stephenie Roberts the manager was so horrible! She offered $30 store credit for a $180 bag. Is she out of her mind. Someone has got to train her better or let her go. Maybe she is too old to be managing that store. The store itself has good merchandise at times, but as long as this store at this location has this manager still working here, I will never come back for anything.
I spread the word that you guys are thieves. If you did the return once then you should honor the same treatment and give store credit again. Customer service given bending over backwards is the key to a successful forever business and customer relationship. 

Fire her fire her!

 8 years ago (18-02-2017)

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