T.J. Maxx & HomeGoods

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Address: 715 E Dundee Rd, Palatine, IL 60074, USA

Phone: (847) 934-1609

Website

State: Illinois

City: Palatine

Zip Code: 60074

Opening Hours

Monday: 9:30 AM – 9:30 PM
Tuesday: 9:30 AM – 9:30 PM
Wednesday: 9:30 AM – 9:30 PM
Thursday: 9:30 AM – 9:30 PM
Friday: 9:30 AM – 9:30 PM
Saturday: 9:30 AM – 9:30 PM
Sunday: 10:00 AM – 8:00 PM

Update Info

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Reviews

One of my favorite TJ Maxx/Homegoods locations! Always have an amazing selection, no matter what I’m in there for. Clean, mostly organized, and even when there are long lines, you’re only waiting about 5 minutes tops. I will continue driving the 25 minutes  here instead of going to my local store.

 7 years ago (28-01-2018)

This immense combination store is heads and heels better than the old location in the now ghost town strip mall on Rand and Dundee. In fact, there is so much to look at it's a little overwhelming. In my opinion, this is by far the best suburban Chicago location. Far more items on clearance and a vast selection compared to other stores. The only thing that is similar is that the clearance shelves tend to be a mess, so they need more attention. I found several open, half-eaten food items (some people have nerve!), a few broken ceramic items, and an aisle where enormous framed pictures had fallen over onto the ground. I've never seen so many personnel working on the floor and there were more cashiers as well. The restrooms are all the way in the far back corner of the store - by the time I circled around a second time to find them, I nearly peed in my pants.

 7 years ago (06-11-2017)

It just seems cluttered all the time. If you go into the pots and pans section and sneeze 5 pans will fall down. It's got a great selection and some things are crazy expensive but if you are going there already knowing what your getting any where to find it then it's not bad. Also, I hate the 1/4 mile checkout lane they funnel you through so they have all their cheap products for you to stare at while you wait in line.

 7 years ago (24-11-2017)

Some of their employees need better training in customer service. Uncalled in advance to see if a certain item was available at their store since there is no other way of tracking their inventory. I get this guy, explain to him what kind of clothing I need, give him the color, size, price (all the detail), he assures me they have it and will put it on hold for me. I told him im coming from a different city, will be there in an hr. Get there, first off they got the name wrong after me actually spelling it out for them, then he got the color wrong, THEN the size... I mean do you not value other peoples time?! I drove an hr to the store only to find out that he placed the WRONG item on hold and they didn't have thr actual one i needed. Absolutely furious... please, train your young employees and make them understand to not just make stuff up and assure people that you have what they need just to get them to walk in your store.  

On a positive note, the cashier and I believe the other lady helping me her name was Sherry, they both were incredibly nice and helpful... annnd apologetic on behalf of that ^#($&@( other employee!! They called around to see if the other locations had what I needed... unfortunately, SAME thing happened at the lake zurich location!!! *face palm moment*

 7 years ago (21-12-2017)

This is hands down one of the best TJ Maxx I've ever been to! They have the most stylish items and their staff is awesome! I want to shout out Kevin I think he's the manager for excellent customer service!

 7 years ago (29-08-2017)

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T.J. Maxx & HomeGoods

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