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T-Mobile

  1. Illinois
  2. Niles Store

Reviews, get directions and contact details for T-Mobile

T-Mobile
Address: 7884 N Milwaukee Ave, Niles, IL 60714, USA
Phone: (224) 534-7142
State: Illinois
Zip Code: 60714


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Reviews
This place is awful. save yourself from going there. Only one guy the supervisor Marcin will help you. They don't explain policy returns. bill charges to your account that you didn't sign up for. Plus all the guys that are there are rude wont help you unless they are selling you something expensive. I have been here numerous times. No smiles just rude customer service. I have seen them do it to other customers also.
8 years ago (06-11-2017)
I was a walked in customer that was told by Customer Service (corporate) to go in a T-Mobile store. I saw this particular T-Mobile store I explained my situation telling them my lease was over with jump I wasn't informed that I needed to go in my email to sign. which meant I needed to pay in full. The only reason that I'm giving this a 3 star is cause the guy that attended us was kind and said he could do nothing I seen him put our # in the computer he did his best. But when Mike(manager) came out he just look at the computer employee and said "I'm the manager and there is nothing I could do" I'm sure a manager has more Authority in the system or could have called corporate I mean they weren't busy at least try to help or see if the manager could do something more to help us. I left and I called corporate and they told me any manager could have helped you since they have more access.
8 years ago (16-09-2017)
2 guys helped me get 2 phones no issues really funny and fast
8 years ago (21-10-2017)
Guys were very knowledgeable, helpful and resolved our issue!!
8 years ago (27-06-2017)
Worst customer service I ever had, young man ( Nenos)?-, sold me a card that did not activate and when I called for help him said this arrogant tone to call the customer service, is not his business. Never T-mobil if they have employees like this Man. !!!!!!!!!!!!!
8 years ago (13-04-2017)
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