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Reviews, get directions and contact details for T-Mobile

Address: 555 Bloomfield Ave, Montclair, NJ 07042, USA
Phone: (973) 337-6391
State: New Jersey
Zip Code: 07042


Opening Hours

Monday: 10:00 AM – 7:30 PM
Tuesday: 10:00 AM – 7:30 PM
Wednesday: 10:00 AM – 7:30 PM
Thursday: 10:00 AM – 7:30 PM
Friday: 10:00 AM – 7:30 PM
Saturday: 10:00 AM – 7:30 PM
Sunday: 11:00 AM – 6:00 PM

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Reviews
I went to this kiosk yesterday in the Willow brook mall to trade my LG V10 in for a LG V30. The gentlemen were very helpful. They also helped me get a free ZTE smartwatch. However, that where my nightmare began. Instead of introducing my cell phone number into the SIM card, they introduced my brothers. I did not learn of this till 3 hours later when I received phone calls intended for my brother in North Carolina. I had to rush to another T-Mobile store, late for work to have the issue fixed. Both me and my brother had to go to separate stores in separate states to have this screw up fixed. This was complete absentmindedness on the part of the employees there. I suggest you go elsewhere for T-Mobile help. The Store in Montclair on Bloomfield Ave was most helpful in solving the screw up, at least on my end. They apologized and waived all fees for the new SIM card. They fixed everything in about 10 minutes in comparison to the almost two hours spent at Willowbrook
7 years ago (07-11-2017)
Best customer service
7 years ago (19-12-2017)
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