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T-Mobile

  1. Southeast Yonkers
  2. Yonkers Electronics Store

Reviews, get directions and contact details for T-Mobile

Address: 8000 Mall Walk #7060, Yonkers, NY 10704, USA
Phone: (914) 709-8975
State: New York
Zip Code: 10704


Opening Hours

Monday: 10:00 AM – 9:30 PM
Tuesday: 10:00 AM – 9:30 PM
Wednesday: 10:00 AM – 9:30 PM
Thursday: 10:00 AM – 9:30 PM
Friday: 10:00 AM – 9:30 PM
Saturday: 10:00 AM – 9:30 PM
Sunday: 11:00 AM – 7:00 PM

Update Info

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Reviews
Worst place ever... don’t waist your time, go somewhere else. Looks like no one need to sell. Would be a great favor if they just got out of business.
8 years ago (25-11-2017)
Went in knowing exactly what I wanted and with the funds to pay for it. After 35 of waiting in a very disappointing line and seeing people leave left and right, I stuck through and waited. Young lady comes up and ask “what do you want to do today? “ I lmtwll her I wanted to get the s8 and the frontier watch. After going back and forth for 3 minutes to clarify what color and model I want lol she tells me she has to go see if they even have it in stock that once a rep calls me to go with them. New rep comes out and immediately calls me and asks me what he can help me with. I tell him I want to pick up the s8 and the frontier watch and that the girl went to get it. He then asks me if I already spoke to a representative I reply well she asked me what I wanted and she went to get it but you guys at the desks were the one that would be assisting me. He proceeds to tells me to step aside and wait for the young girl I’m surprised cause I’m assuming he was just going to bring my info up on the computer and start the process. He claims he has to move he line. Mind you the other three reps that were at a desk with customers are still with the same customers 45 min later. I push back a little because i don’t want to have to wait again, I’ve been waiting long enough already. Ultimately I step aside and give him the benefit of doubt cause once the girl brought the products up he said he would assist me right away. 10 mins into him answering the same question for this lady. I decide to walk out. Very poor service all around and rude. I’m never stopping into this store again. Only reason I’m sharing my experience is because I did not want believe what the previous reviews claimed. Beware they are all true!
8 years ago (27-09-2017)
They have the worst customer service. I recently purchased Samsung 8 plus phone I went into this location to purchase a case There was 2 cells persons on the floor one of them was using his cellphone the other rep was attending to a customer. No said one greeted me when I came to the door. And no one asked me Do I need any help. I stood around the store waiting to be attendant for about 3 to 5 minutes. A 3rd T-Mobile sells representative came into the store with food in her hand and still didn't at And I still wasn't as do I need any help or assistance. A short time later a group of Asians entered into the store anywhere immediately greeted. Baffled by the service and thought it was a racial thing I turned around and started to walk towards the exit door. I turn around for just a brief 2nd and a young lady explained to me that she was trying to get my attention I in turn explain to her how can she be trying to get my attention when my back Is Turn . The same young lady cut me off as I was talking and expressing my emotions so I just order my stuff and left.... I have reported their actions to the district managers
8 years ago (08-06-2017)
Rude racist employees I went there for a problem and there reps where talking about " if another Spanish person comes in and ask for assistance in Spanish I'm going to spit in there mouth" Wow and guess what I was sitting in the corner and it didn't even faze them that I was there and could hear. Plus the reason I was there is because there sales associate misused my personal info to make a sale it took me 8 months to fix. Go to any other T-Mobile location stay far away from this one.
8 years ago (29-08-2017)
Great salespeople, very friendly. I won't go to another location, they are the best!
8 years ago (31-05-2017)
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