T-Mobile

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Address: 2253 E Briarwood Ave, Suite B5-505, Centennial, CO 80122, USA

Phone: (720) 283-6244

Website

State: CO

Zip Code: 80122

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Reviews

First of all, I walked in probably seeming a little more frantic than I should have. But Ashton was more than helpful when I needed my SIM card traded to one that fit my new phone! She was so pleasant and was able to assist me while also assisting another customer (one that I failed to notice when I approached the desk, sorry!) This experience far exceeded my previous experiences, enough to not make me loathe the place like I had before.

 8 years ago (06-07-2017)

Awesome service from John Moore and Store Manager Bojan Yidovic!!!!!!! Goodbye VERIZON and back to T-Mobile. Verizon coverage was horrible amid their advertisements of better coverage. I live near South Glen and my house with a Verizon tower only a mile away gave me 2 bars and a ton of dropped calls. Countless hours with Verizon Support and Apple Tech and finally back to T-Mobile after 7 painful months. Now I'm back with TMobile and it's back to 4-5 bars again. I now have a happy wife...and a happy life.

 8 years ago (02-06-2017)

Went in to upgrade our phones and Sky Mays gave us excellent service! He was very knowledgeable about the devices and their accessories. He also helped us save some money on our monthly bill by informing us about the business family discount. Sky was very courteous and polite. However, when he was trying to "jump" one of our phones and add the promo they were running for the other, his manager called him out right in front of us trying to tell him he was doing it wrong. We thought that was wrong, especially because he seemed to know exactly what he was doing and everything went just fine and there were no issues at all! Another thing that I thought was great about Sky's customer service was that despite how many things we had going on at once between transferring data from our old phones, him trying to make the upgrade while being told her was doing it wrong, and having an engaging conversation with us; Sky answered every question we had, dealt with every request we made, and finalized our upgrade without a single mistake and we left the store 100% satisfied!!! Thanks a lot Sky!!! We appreciate you!!! 

 10 years ago (01-02-2016)

I went in the store generally knowing what phone I wanted. Sky was very professional in that he didn't quickly get me the phone and send me on my way (considering they were closing in 45 minutes, he easily could have). Sky took his time getting to know me and my wants and needs with a new phone. He was highly knowledgeable in both Android phones and iPhones. I would definitely go back to this location for future purchases.
As a side note, I also appreciate this store being open later  than 7pm on a week day!

 9 years ago (04-03-2016)

Sky was awesome. I went in with a few phones in mind and he gave me tons of info on why and why not to buy each phone. He spent at least an hour with me helping me decide between the ones I had in mind. Excellent experience overall. ESPECIALLY because he didn't just recommend the most expensive phone I had an interest in. 

 9 years ago (12-06-2016)

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