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T-Mobile

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Address: 5010 Garth Rd Suite 104F, Baytown, TX 77521, USA
Phone: (281) 839-1076
State: Texas
Zip Code: 77521


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Reviews
Waiting times are long sometimes but it's good with me. They have good plans I recently switched from AT&T. Got the 2linesfor $100 a month, and I have nothing to complain about up to now I've had it for two months now. They help you with everything and guide you and explain everything, sometimes they speak way too fast but just ask them to repeat themselves when signing up for the first time.
8 years ago (05-05-2017)
This T mobile and staff is rediculous including the manager. Do not buy a phone from here. I bought a new phone on Friday and by Monday the screen had a defect. I didn't drop the phone or nothing didn't have a scratch on it so I called and the agent said they would exchange it just come in but when I brought it back they accused me of damaging the phone. I wouldn't buy a phone from this place if it was the last place to get a phone.
8 years ago (04-10-2017)
There to expensive and never return my phone calls
8 years ago (15-11-2017)
Slowest service ever! 45min wait to pay my bill!
8 years ago (07-11-2017)
So I am not one just post negative comments on ppl without giving them the opportunity to fix the problem. But this needs to said DO NOT TRUST WHAT THEY SAY! I have been with tmobile for over 15 years. Only recently have I issues. I bought a new phone and was told promotional seal if you bought new phone you get screen and case for free included in price of the phone. Oh course month later you see that it's not Free. So I give them opportunity to fix the problem but just outside the 14 day return policy. But here is kicker the dude lies, I believe his name is T. He tells manager that he never said that. I am naming all the people in store that was there that day. Even try to tell me that reason why get case through tmobile is that you get warranty through case company for the case. We all know that no matter where you buy case they all offer lifetime warranty. So advice here if you want honesty and assurance when buying a phone. DON'T GO HERE! Tmobile is good company but people like him and manager who had opportunity to make it right make good companies bad.
8 years ago (04-03-2017)
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