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T-Mobile

  1. Wisconsin
  2. New Berlin Electronics Store

Reviews, get directions and contact details for T-Mobile

Address: 15600 W National Ave Suite 3, New Berlin, WI 53151, USA
Phone: (262) 662-6106
State: Wisconsin
Zip Code: 53151


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Reviews
I have given this location multiple opportunities and they have failed me every time. About a year ago I went in to Jump my phone and the guys working there were just hanging out and having very inappropriate conversations while taking forever to help me. Then the other day I went in to turn in my iPhone 7 because I had preordered the iPhone 8 and they told me once I received my new phone to take my old one into a TMobile location to turn it in. Well I spent 40 minutes in this TMobile and the guy didn't know how to return it and was telling me they must have upgraded the line instead of jumping the phone and I eventually just left because I had to get back to work. I asked him of the Waukesha location might know how to do it and he told me of he couldn't do it then they wouldn't know how to. Well the next day I went to TMobile in Waukesha on Sunset and I was in and out in 10 minutes and was able to turn in my phone and 3 others on my family plan. Don't waste your time at the New Berlin location!!
9 years ago (07-10-2017)
Service was very helpful. No pressure tactics from the sales person made the experience a good one.
10 years ago (09-09-2016)
I just bought a replacement phone for my 86 year old mother. James at T Mobile went above and beyond with helping to find the right phone and plan for my mother. James was extremely helpful and a great asset to the T Mobile Company. I would highly recommend this store and especially James for any of your cell phone needs. Thank you again for all your help.
11 years ago (30-01-2016)
I had a great experience at this T-Mobile location thanks to James! I came in to have a glitch fixed on my phone. James helped me to see that due to my 3 year old phone, I would continue to have issues and slow speeds. He determined my needs, listened to what I was interested in, and found a new phone that was the perfect fit for me & in my price range. I am not the techy-est person, and James was patient with me and explained the details until I understood the plan, cost, and new features of my phone. It was very refreshing to work with James at the New Berlin T-Moblie on National & Moorland. Thank you, James!*!
11 years ago (14-10-2015)
James was extremely knowledgeable and helpful. I appreciated his patience and time. He was friendly and took the time to explain every question.
11 years ago (25-09-2015)
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