Tapco Credit Union

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Address: 5303 112th St E, Tacoma, WA 98446, USA

Phone: (253) 565-9895

Website

State: Washington

Zip Code: 98446

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Reviews

I love this bank! The customer service is absolutely amazing! They are super friendly and are willing to help anytime!

 9 years ago (10-11-2016)

What a joke... Messed up my loan and my truck payment. THE FIRST ONE. They couldn't justify why the paperwork I went In and filled out a month prior to my payment being due was mysteriously lost and I had to call and fix it. They had no idea.  Then when I refinanced my truck the very next week they had the audacity to ask why I'd do something like that. Horrible excuse for a financial institution. I truly caution anyone who is here to be careful. 

 10 years ago (31-10-2015)

Absolutely fed up with TAPCO!!  Simply the worst credit union around.  I have a car loan with them and have had constant insurance and then out of the blue they force place an insurance policy on my loan because they say there not listed on the policy.  I have been dealing with this since Jan of this year.  I'm done with them.  They are still refusing to refund my money so I went to the insurance commissioner for the state of Washington per my agent Jason Grills suggestion.  My advice to you.  Stay away from TAPCO.  They simply suck!

 10 years ago (07-05-2015)

I have had an account with Tapco for most of my life. For most of that time I had found their rates and service to be uncontested, and because of that I stayed with them even after an inordinate amount of erroneous dealings. But I can no longer tolerate costly and inconvenient issues after moving on to better options.

The employees have generally been informative, courteous, and helpful, with a few exceptions, and in that I have no complaints. But I have had hundreds of dollars go unaccounted for and outright vanish from accounts without record, on multiple occasions, without assistance; nothing was done by this institution to help me rectify the situation.

To a less troubling degree, I have had persistent issues with their machine services. ATM and coin machines specifically have had a right rate of unreliability which has failed me during moments when it was absolutely imperative that I have access to them, at some times costing me greatly and other times being a burdensome inconvenience.

Ultimately, losing track of the finances one has entrusted to them is an inexcusable offence of any financial institution, and the deciding factor for switching to another credit union and rating Tapco poorly. There are better credit unions to choose from, and I highly recommend anybody considering Tapco search for another option.

 11 years ago (19-01-2015)

They are great! Thank you everyone who helps keep Tapco awesome! 

 10 years ago (03-11-2015)

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Reviews, get directions and contact details for Tapco Credit Union

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