Team VW

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About

Team VW-Audi: Selling and Servicing the Best Customers since 1999.

Address: 3990 E Lincoln Hwy V, Merrillville, IN 46410, USA

Phone: (219) 947-1581

Website

State: Indiana

City: Merrillville

Zip Code: 46410

Opening Hours

Monday: 7:30 AM – 8:00 PM
Tuesday: 7:30 AM – 8:00 PM
Wednesday: 7:30 AM – 8:00 PM
Thursday: 7:30 AM – 8:00 PM
Friday: 7:30 AM – 6:00 PM
Saturday: 8:00 AM – 6:00 PM
Sunday: Closed

Update Info

related searches: Team Audi, VW Team Edition, Highland Volkswagen, Volkswagen Group subsidiaries, City VW, Country VW, Volkswagen UK, Lafayette Volkswagen

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Reviews

The best car buying experience that I've had hands down. Awesome dealership with knowledgeable and friendly staff. If your in the market for a new or used car I highly recommend you give them a try.

 8 years ago (30-04-2018)

My last visit was 21 Jan 2017, that is the visit I have on video. I tried to leave several reviews on this company after my visit to no avail.  I have NOT returned to Team Volkswagen.  I was just quoted a price for service that was previously performed at Team. Teams price I was charged and paid was $3,000. Highland Volkswagen price was $750. Thank you HIGHLAND VW for living up to your reputation of the best Volkswagen dealership in NWI! Team VW could learn a few things from Highland VW.

 9 years ago (26-02-2018)

I have been a customer for sales and service for almost 10 years. The staff is extremely helpful and know my family and me by name. I wouldn't go any place else with my VW.

 9 years ago (09-03-2018)

Service department is absolutely top notch. If you have an issue they'll break their backs to try to help you with your problem. They earned my business for a lifetime.

 8 years ago (10-04-2018)

Dominick253
Regarding your post about Team Volkswagen threatening to call the police on you. They sent me correspondence and a coupon for an oil change. When I went in for said oil change after giving them my business for 8 years, they let me sit for almost 1 hour before they told me I was banned due to a bad review. Then they refused to give me my key back. I sat for another 1 1/2 hours. The owner told me to leave or he would call the police. I told him I couldn’t leave. They refused to give me my keys. I sat and waited for my keys. They then kept threatening to call the police. I told them to call because I am physically unable to leave without my keys and car. They called and requested 2 officers to escort me out. When the officers arrived they then gave me my keys and acted like I had them the entire time. Fortunately I have video of this entire incident. In the video you can hear one employee mentioning I had come to get parts with a “black man”. I didn’t know they were racists or afraid of a 120 pound female veteran. One good thing came out of this, the police officers were nice and apparently had done this many times. They even told me other other places better than Team Volkswagen. I took suggestions and took my business to Highland Volkswagen. I informed them of what happened and they said they encourage reviews, good or bad. They said it is an opportunity to let them fix what is wrong. They were absolutely perfect and I found out that Team Volkswagen had been telling me they put in Crappy oil instead of Synthetic (what my car needed) and had been over charging me for years. I’m sure Team will complain to Google and pay to get this review removed like the others I had done. Don’t go to Team, they will threaten you and try to intimidate you by using the police. Always use video or audio recording when you go to team to deal with the repair window and definitely when you speak to the owner. If they threaten to call the police, just sit and wait for the police to show up. Don’t make a scene, because that’s what TeamVW wants you to do. If you are a woman or minority and you have to go to Team, I highly encourage you to get a police escort. It will save everyone time, because  you know they are going to call the police anyways.

 9 years ago (17-11-2017)

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