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Reviews, get directions and contact details for Tennessee Department Human Services

Address: 1000 2nd Ave N, Nashville, TN 37243, USA
Phone: (615) 532-4000
State: Tennessee
Zip Code: 37243


Opening Hours

Monday: 8:00 AM – 4:00 PM
Tuesday: 8:00 AM – 4:00 PM
Wednesday: 8:00 AM – 4:00 PM
Thursday: 8:00 AM – 4:00 PM
Friday: 8:00 AM – 4:00 PM
Saturday: Closed
Sunday: Closed

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Reviews
If you're applying for the Food Stamps (i.e. SNAP benefits)and/or Families First assistance programs, the very best time to go (presuming you DON'T want to end up waiting around for hours to get called up to a window to turn in your application) is actually during the last 1-2hrs before they close & in the middle of the week (T, W or Th). I went in on a Thursday at 3:15pm and only had to wait 15-20min max to get called to turn in my app & give info to a lady at 1 of their little windows. &The waiting area was almost entirely empty. I spent another 15-20min at the window giving some additional info that wasn't on the 1-page application & waiting while the lady created an electronic file for me, entered my information, and setup a future follow-up phone appt for me to speak with a caseworker to finish my application. Total time spent there was abt 45min from the time I entered the bldg to getting back into my car to leave. In contrast, I've heard of people spending 3hours or more there if they go in the morning or the middle of the day, especially on Mondays & Fridays. They do have paper copies of the application for SNAP/FF benefits there, but you can also go online to their website & print out a copy to fill out ahead of time & bring with you, if you prefer.
7 years ago (11-01-2018)
They never call you back. Or send letters on time. I applied for food stamps LAST YEAR in JANUARY. And i am STILL fighting with this office. They are supposed to help but not a single person in that office cares.
7 years ago (19-01-2018)
They jus dont give a dhyam
7 years ago (15-08-2017)
I have never seen such a horrible mess in a foodstamp office. Ive lived in different places and nothing was as bad as this place. Even over the phone. Its an all day event which means all day loss of pay they never call when they are supposed to for phone interviews. They fail to notify me in time of recertification which always ends up in loss of benefits. I never receive mail from them until afterwards. I always have to talk to supervisors. I have been hung up on multiple times. Its ridiculous for people who need help to have to go through all this stress before they can even find out if they can receive it. Ridiculous.
8 years ago (23-02-2017)
Worst experience ever. Been here before it even opened and Still takes hours for them to assist you. Then the damn speakers be so low you can't hear if they call your name and then you gotta wait some more hours just to have your name called again.
8 years ago (04-11-2016)
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