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Texas Ear Nose & Throat Spec

  1. Texas
  2. Texas Doctor

Reviews, get directions and contact details for Texas Ear Nose & Throat Spec

Address: 1600 W College St # 270, Grapevine, TX 76051, USA
Phone: (817) 540-3121
State: Texas
City: Grapevine
Zip Code: 76051


Opening Hours

Monday: 9:00 AM – 5:00 PM
Tuesday: 9:00 AM – 5:00 PM
Wednesday: 9:00 AM – 5:00 PM
Thursday: 9:00 AM – 5:00 PM
Friday: 9:00 AM – 5:00 PM
Saturday: Closed
Sunday: Closed

Update Info
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Reviews
Receptionist lack of customer service. just because I need a professional ear Dr. otherwise I would not visit the clinic.
8 years ago (04-10-2017)
I have visited several ENT doctors in the past and have never found an organization that took patient care with so much care and priority. Dr. Morgan goes above and beyond to take of my needs. I can't imagine going to another hearing specialist after being treated by Texas Ear, Nose and Throat Specialist. You will be completely satisfied with you care with Dr. Morgan.
8 years ago (18-05-2017)
I have been going to Texas ENT for more than a decade and Dr. Nikki Morgan - or whomever has been her backup when she was out of the office - has been there every time I needed anything for my hearing, whether it has been a regular check-up, a repair or replacement of a hearing aid (even at inconvenient times like the day before a holiday), or a request for an upgrade to newer technology. Texas ENT has consistently provided 5 star treatment to me. My latest experience is truly incredible. Dr. Morgan introduced me to the latest technology from ReSound, which partners with Apple to bring flawless bluetooth reception with iPhones and TVs. Compared to earlier technologies, the reception I have now in ordinary environments is crystal clear. I can customize my reception to normal residential/office, restaurant, auto & outside environments. With the GPS capabilities of the ReSound app on my iPhone, I can even program customized adjustments to automatically kick in when I arrive at places I've been before. This new technology has improved not only my quality of life, but also that of my family. I recommend Texas ENT without reservation!
8 years ago (24-05-2017)
Had a terrific appt with Dr Ponder. Normally would recommend this practice, but for one increasingly common irritation. Like more and more doctors, they strongly try to steer their pattients to enroll for an account thru their patient portal. Unfortunately, I have a chronic illness that requires me to regularly see a primary care physician, a peridontal surgeon, a dermatologist, an opthamologist, a gastroenterologist, a rheumatologist, and now yet another specialist. This year I've been asked by each to open a web portal acct on each of their websites so it's easier for them to book appointments and get communiques to me. That's 7 different web accts with 7 sets of user names, passwords, and security questions. It's simply become too much for this senior to keep track of. Today I rec'd an email from TX ENT telling me I have a msg on the patient portal, but I'm still unable to sign in to my account, even after 25 min of trying. As yet, I don't know if my tests produced something of concern, or they just want to wish me season's greetings..... This afternoon I'm calling them to ask what it is they're trying to tell me. I'll also ask to have my patient record changed to reflect my unwillingness to communicate with them thru some website instead of directly by phone with a real person. I'll follow this with calls to each of my other docs with the same request. Hopefully we'll be able to once again work together that way without me having to find any replacements.
9 years ago (09-12-2016)
This network of offices are nice with day to day matters, but quite unprofessional when they get uncomfortable. They cancelled my surgery without a plan to reschedule. I asked if another doctor could do the surgery the week it was originally scheduled. I was told "we can find out", but the assistant didn't seem to know what was going on. I asked to speak to the office mgr to get an answer. I was upset by the lack of planning after I had paid for family to fly in from out of town for my surgery. The office mgr took my call and immediately laughed at me on the phone because I was upset. I got more upset at that point because of her flippant attitude. She accused me of yelling and cussing at the staff. I was horrified since mt conversations didnt happen that way. Then she hung up on me with no resolution. I called back and asked to speak to the Director. The Administrator called me back the following day and instead of taking my complaint about the staff, he told me they will not be doing my surgery at all and I shoild look elsewhere. The entire ordeal was and still in very upsetting. I am still shocked a patient would be treated this way. No aplogy, no explanation, no one actually listened to the customer throuout the whole process. And to this day, my Doctor, Dr. Noel, has not attempted to contact me to discuss the matter.
9 years ago (14-03-2016)
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