The Bike Shop

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Address: 2422 6th St, Tuscaloosa, AL 35401, USA

Phone: (205) 331-4629

State: Alabama

City: Tuscaloosa

Zip Code: 35401

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Reviews

I stopped in on a Saturday morning needing some tires, tubes, and chain for an old Ross bike from the 1980's. The service was fast & professional. They had all the answers to the background of my bike and how it's unconventional design allowed the front chain rings to freewheel (as opposed to the rear gears)! I was pleased to give them business and will definitely return!

 8 years ago (18-12-2016)

Have purchased 5 bikes over the years from them.  (Disclaimer: The son is GREAT!!  Helpful, easy-going, knowledgeable, just all around great guy... ) However, recently took in one of our bikes that had been neglected for a complete overhaul and makeover.  Had called ahead and the father had answered... I told him what I was wanting to do... Including that I wanted to paint it once it was broken down.  He said bring it and they would look it over and get an estimate. I did. Unfortunately, the son wasn't there... It was just the father (who I had spoken with in phone).  His tune changed... He said it was going to be extensive overhaul AND he said he would "refuse to work on it" if I was planning on painting it because he would not be responsible for paint scratches while tuning it up.  I told him I just wanted to change the look of it, I wasn't trying to make it like new and that wasn't a concern. He got very short and rude.  I pointed out that this bike was originally purchased at HIS store (even pointed to his store label at bottom of frame shaft), and I liked the geometry of the frame and really wanted to revive it.  I even tried to open-the-door to him selling me a new model and said, "if we could take some measurements on this one, maybe we could see if you have a new one of similar size and fit...What do you think?"  He dismissivly replied "I think I'll get you an estimate in 2 or 3 days."  He clearly had no interest in selling a new bike, did not even acknowledge we had purchased bikes from him in past, and frankly treated me more like a nuisance than a paying customer.   It really saddens me that this happened... Had enjoyed this Shop since the 90's back when it was on The Strip.

 8 years ago (13-12-2016)

Fantastic Shop - great guys who care about cyclists.  I have been a customer for over 7 years....and now I won't go anywhere else.  They never try to up-sell you on anything - and their prices are great (often lower than online prices).  Their maintenance and repair prices are very low too.
If you are looking for a snobby bike shop, look elsewhere!

 9 years ago (20-08-2016)

Passing through town with a broken spoke on a x-country tour.  I'm now 100% again thanks to these guys!  

 8 years ago (20-10-2016)

Very good and friendly service.  They were able to get my chain and brakes working properly.  They are a big part of the reason my beat to heck bike still works at all.

 9 years ago (19-03-2016)

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