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Reviews, get directions and contact details for The Cyclery Bike Shop

About

Full Service Bike Shop: Sales, Service, Support, Shop Rides

Story

We are a full service bicycle shop. We carry Giant, Cannondale, KHS, American Flyer, Ellsworth, Yeti, Marin, Bianchi, Time Look, fely, GT, Stolen, Free Agent, Schwinn, and many other brands.

Address: 15037 Imperial Hwy, La Mirada, CA 90638, USA
Phone: (562) 943-2453
ten.knilhtrae@pohsekibyrelcyceht
State: California
Zip Code: 90638


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Reviews
Just got to California and this was my first and last stop to get a bike. Staff was awesome, extremely knowledgeable, really friendly, and very welcoming to the community.
8 years ago (15-04-2017)
Went there about three times total. The first time went without a hitch and they were friendly. Next two times started going downhill. I went for tune-up and they instantly told me that I needed a new chain and rear cassette. The chain was old so that was understandable but the cassette wasn't really worn out and I even got a second opinion from another shop. They also also supposedly trued my disc brake rotor and adjusted cable tension but I'm positive they barely laid there hands on it especially since the rotor was not any better. So that "tune-up" money down the drain. The owner was also very condescending and disrespectful towards my friend's less expensive bike saying he should really save up and get a "real bike". Unbelievable. It shouldn't matter what he's riding as long as he has fun and is out there enjoying it. The third and final time trying to give them another chance, I went to ask for advise on a Cannondale hardtail I was considering to buy. I was looking to buy it "used" from a neighbor and described to the shop owner that it was pretty much brand new (rode once) and released the year before. The owner almost instantly started to dissuade me from getting it saying complete bs things like the front fork could be recalled and that the only safe option was getting it from a shop and that he would "knock down the price" if I bought it there. Was looking for simple advise whether it was a solid bike for the price and all he did was talk it down and try to sell me his items. The owner really needs to work on his customer service skills and stop condescending people. He may have a lot of experience but that goes nowhere when he tries way too hard to take your money. As a previous review said, owner reallly needs to work on people skills and stop being rude.
8 years ago (01-03-2017)
Shopped at this place and was able to purchase the bicycle that is appropriate for me. Thank you to the staffs who assisted me all the way.
8 years ago (16-03-2017)
Five stars to the cyclery. Steve, the owner is always accommodating.
8 years ago (23-03-2017)
Grandson had his bike repaired , paid sufficient amount , they did not repair correctly, !
9 years ago (03-11-2016)
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