The Face & The Body

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Address: 1765 Clarkson Rd, Chesterfield, MO 63017, USA

Phone: (636) 532-2500

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State: Missouri

Zip Code: 63017

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Reviews

This is about my experience with the master stylist Kazue who at the time that I used her services a few times in the past was @ Clarkson location!!
This one is for you Kazue and for your salon owners, as I feel they need to sit you down and have a serious talk with you about giving your clients what they are paying a master stylist to do and not be so greedy.
I must say she does does good job with color and cuts.
Her rates are of a Master stylist, so you would expect great results since you are paying up there.
So i set appointment for a root touch up, cut,blow out(not finger dry) and a separate a flat ironing service.
So when you are paying for a full blow out service you are expecting for your hair to be prepped up fully as if you are not even needing flat iron, as flat ironing after the blow out,is my preference sometimes when I am wanting a super smooth sleek finish.
Well she just kinda dried it with a brush straight where I looked like a chia pet;not like the stylists are soppouse to do where your hair is set and looking finished.
So she did not set the hair as it’s a service on its own, therefore after the so called full blow out service,the flat iron did not give me that smooth silky result that I am able to get elsewhere for much less $.
So I basically paid almost $100 for this service  alone but got the result of an average blow out.
Plus I had some static frizz around face and top,and she just let me walk off like that.
I saw it when I got into my car.
Keep in mind I tip very very well much higher than average clients.
And when I set appointment I always let them know how much time she needs for my hair service.
Also she put some type of conditioning in my hair for like 10 mins to smooth it out a bit without letting me know it’ll be like an extra $100.
I know other girls who do this and don’t even charge you when you tip exceptionally well.
I should have been given that option at least two choose or told that it’s an extra.
But she put it in my hair and I only found out when I was paying at the checkout.
Huge turn off she lost me as a costumer.
So for 2 1/2 service where she was doing another clients hair while I had dye in my hair,for root touch up, cut, blow out & flat iron, for shoulder length hair I paid almost $300 not including the tip.
At least do it right & fully if you are charging like you are!!!

      
      
      
 8 years ago (24-10-2017)

Hannah was an amazing stylist.  She listened to what I wanted in a haircut and advised according to my hair type in a way that was not pushy. I am thrilled with the result and will definitely be returning.

 8 years ago (28-03-2017)

I recently got a spa pedicure here, it was great until I noticed swelling and redness developing on the inner part of both of my big toes. I called the "spa" and they told me to come in so they could have a look and give me advice. A different esthetician looked at my toes and told me that it looked like the skin was cut down too far and caused an inflammatory reaction and to use neosporin so I wouldn't get an infection... I ended up speaking with the manager after and she refused to give me a refund and claimed that "we" 100% don't know if the pedicure caused this... 

I have been getting pedicures for over 15 years and have never had this problem even though ironically thus was the most expensive one I have gotten! 

Don't waste your money coming here they obviously don't put customers first! 

 8 years ago (04-02-2017)

My experiences at The Face & Body have always been terrific! The staff is professional and friendly. Hannah does INCREDIBLE work with my hair!! She brings a warm and comfortable energy, she is superb at ombrés and balayage. Hannah is very knowledgeable and trustworthy. I highly recommend Hannah and The Face & Body!

 9 years ago (30-08-2016)

If you are thinking of buying a Groupon for either a facial or a massage, then this place is a rip-off. They provide a discriminated service for the Groupon holders (which they do not disclose on Groupon's website). The facial service is a shortened one using low quality products. The massage service is also of a lower quality. One does not get to chose the type of massage as is the case with their usual service. I also felt that they discriminate the Groupon holders during booking.

 11 years ago (09-08-2014)

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