The Great Escape

Reviews, get directions and contact details for The Great Escape

Address: 38101 Chester Rd, Avon, OH 44011, USA

Phone: (440) 934-4909

Website

State: Ohio

Zip Code: 44011

Update Info

Similar places near

BJ's Wholesale 340 meter Love this store! Its awesome to be able to buy high quality items at wholesale price...

GameStop 1 miles Always love going to game stop. Fun and friendly enviorment with people who love what...

Best Buy 1 miles Beautiful store for sure. It's great to walk into a restaurant and employees have big...

AT&T 2 miles Manager Therese went out of her way to get phone I wanted from different store. She a...

Walmart Supercenter 2 miles Finally found my pants for work there. 5th Walmart I've been to. Seems Walmart doesn'...

T-Mobile 2 miles The staff here were unprepared and unknowledgeable about the phones. Also they were v...

Corrigan Moving Systems 2 miles We moved business storage from two different location to a single location that was f...

Backpackers Shop Of Ohio Canoe Adventures 2 miles The best place in NE Ohio to get all of your backpacking and camping needs. The servi...

Target 2 miles Seems nice at first, until you have to spend any time there and pay close attention t...

Walgreens Photo 2 miles

The Best PC Guys 2 miles

Great Lakes Automotive Clinic 3 miles Fantastic service and great value! Everyone there is super friendly and extremely pro...

Erie Outfitters 3 miles Erie Outfitters is the place to go if looking for walleye/perch tackle. Great Selecti...

Brownie's Market 3 miles Awsome little store with good hours since nothing else around is open early or late

Green Screen Teks 3 miles

Bi-Rite Express 3 miles While there are not really many food options here that fit with my healthy diet and l...

Verizon Authorized Retailer - Victra 3 miles They lieded about phone dint mention anything about the monthly fee's. Then to retur...

Giant Eagle Supermarket 3 miles Giant Eagle is well-kept and regularly refreshed with new layouts. They've just renov...

Reviews

I feel customer service varied depending on individual. Greg was informative and knowledgeable. The other salesman we dealt w needed to be more informative and clear with specifics as what needed to be completed for installation. He was not specific on what all needed to be done to install the pool.  A checklist of specifics of what needs to be done (electric work) needed be given at time of purchase. Not just a vague statement. I also believe install side of company needs to be more connected to sales side.
Greg did contact me based on specific issues and handled it very professionally. I was happy with his willingness to make sure that all issues were resolved. I wish we would have been able to deal with Greg throughout the whole process .

 9 years ago (13-10-2017)

Horrible customer service. Won't deliver everything then accuse you of stealing it. Never again will I purchase anything from Greg at the Great Escape. 
 In regards to Greg post above. He is a liar. Never once did we ever say we were satisfied with anything the great escape has done. Also anyone who supposedly got free installation, you didn't. You were charged and I have proof thanks to Matt Coughlin. Don't worry Greg you won't be ripping more people off.

 9 years ago (06-07-2017)

Needed to pick up six ceramic tile to repair my patio chairs.   The manager was helpful in locating the item quickly.   Was very happy they had the tile in stock.   Chairs repaired and now rocking properly.

 9 years ago (04-07-2017)

On the advice of friends who purchased here, we drove an hour to see what they had.  Their competition is only 20 minutes from my house, but our friends were adamant that we check out The Great Escape.  We ended up buying a pool and are now waiting for delivery.  Our buying experience was awesome!!!  Their prices were cheaper then their competition. Also their accessories and pool toys are cheaper as well. I will write another review once we receive the pool and are up and running.

 9 years ago (26-03-2017)

We got the best deal! We bought a pool and spa for the price of a pool at another store. Our sales rep was very helpful and we are so glad we stopped in!

 9 years ago (15-06-2017)

Comment on this business

Map, Satellite View
Street View

to add The Great Escape map to your website;

<iframe width="450" height="300" src="https://us.a-better-place.com/v.php?seo=the-great-escape&id=1102181&yuk=300" frameborder="0"></iframe><p style="font-size:11px;margin-top:5px;"><a href="https://us.a-better-place.com/the-great-escape-i1102181.html" target="_blank" title="The Great Escape">The Great Escape</a></p>

Reviews, get directions and contact details for The Great Escape

Find nearby businesses, restaurants and hotels

We use cookies