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Reviews, get directions and contact details for The Home Depot

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To contact Customer Service please call (866)466-3337, then press option 7.

Story

The Gurnee Home Depot isn't just a hardware store. We provide tools, appliances, outdoor furniture, building materials to Gurnee, IL residents. Let us help with your project today!

Address: 6625 Grand Ave, Gurnee, IL 60031, USA
Phone: (847) 599-0180
State: Illinois
Zip Code: 60031


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Reviews
We purchased our carpet from Home Depot during their special that happens every year where they offer free install, haul away, etc. this was the worst mistake. The carpet installers they use are terrible and have ruined the carpet. We asked for a no seam transition which was done poorly. Two months after install we started having problems. We asked to have it fixed over and over. The installers came back and told me they would fix it. No one ever has. We finally contacted Home Depot about it and they seem as if their hands are tied. They won’t force the installers to fix it. They won’t force the manufacturer to replace it. Almost a year we’ve been dealing with this and the problem keeps getting worse without any conclusion in sight. I’ve spent hours upon hours trying to get this resolved and everyone just keeps putting their hands in the air and saying it’s not their issue. I will not have to spend more money to fix and potentially replace all of this than if I had gone with a better company in the first place. Safe yourself the headache and go somewhere else!!!
8 years ago (24-11-2017)
I go to Home Depot more times than most people. I feel like I practically live at Home Depot. Good location. They have what I need. I check stock inventory online when I'm looking for something and Gurnee normally has it.
8 years ago (22-09-2017)
Very great place has everything I need for a job and great staff
8 years ago (02-12-2017)
The associates really try and help you with any questions. So many products, I recommend getting the home depot app to locate items.
8 years ago (27-11-2017)
Staff is amazing. Very knowledgeable and always going above and beyond to help.
8 years ago (04-09-2017)
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