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The Home Depot

  1. Virginia
  2. Midlothian Hardware Store

Reviews, get directions and contact details for The Home Depot

About

To contact Customer Service please call (866)466-3337, then press option 7.

Story

The Midlothian Home Depot isn't just a hardware store. We provide tools, appliances, outdoor furniture, building materials to Richmond, VA residents. Let us help with your project today!

Address: 1386 Carmia Way, Richmond, VA 23236, USA
Phone: (804) 897-9021
State: Virginia
Zip Code: 23236


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Reviews
My husband and I had bought appliances a few weeks ago from the Colonial Heights store, we needed the delivery date sooner then we had expected, I called them and they were no help on the phone neither was the general customer service number. We stopped in this store because we just happened to be in that area and asked for help. Shana Duran helped us and was AMAZING, she made several phone calls and took the time to really help us out and figure things out and went way above and beyond what she had to considering we hadn't originally purchased from there. If we ever need anything else we will definitely be going to that store and asking for her specifically. Thanks so much for all you help.
8 years ago (23-03-2017)
Found what I was looking for and the price was much lower than their competitive store. Customer service was excellent
8 years ago (15-06-2017)
I just love Home Depot! Their prices are lower than other stores and the customer service is great!
8 years ago (07-05-2017)
Tdlr: great customer service at the rental equipment area. Story: I needed to rent lawn equipment to reseed my bare lawn, so I came to the store with the intent to rent a tiller. One associate convinced me what I needed was an overseeder, even though I clearly stated I needed to break the ground up 3-4 inches. Needless to say, when I got home with this heavy equipment, had a friend help me unload, and the overseeder did nothing for my yard. I called up the store, and Jordan was an amazing help and said to bring the equipment back for a full refund. The next day, I also received the help of the manager Trish and another store associate Britney who were so amazing and helpful for me to rent a tiller to work in my yard. I've now got my yard tilled and seed laid, with very much thanks to Jordan, Trish, and Brittany.
8 years ago (21-03-2017)
Lately the experience has not been good. They are quick to ask if you need help, but then they have to find an associate to help you which may or may not come. Many of the associate appear to be standing around waiting to point you in the right direction versus actually helping you find what you need.
9 years ago (31-12-2016)
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