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The Home Depot

  1. Delaware
  2. Delaware Hardware Store

Reviews, get directions and contact details for The Home Depot

About

To contact Customer Service please call (866)466-3337, then press option 7.

Story

The New Castle Home Depot isn't just a hardware store. We provide tools, appliances, outdoor furniture, building materials to New Castle, DE residents. Let us help with your project today!

Address: 138 Sunset Blvd, New Castle, DE 19720, USA
Phone: (302) 395-1260
State: Delaware
Zip Code: 19720


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Reviews
My husband and I just just came from Home Depot. Dennis, sales associate, was so helpful and friendly..He even took us right to the items and showed is which ones were the best for us to use for our shed project to keep critters from living underneath. I didn't realize but my husband had developed a rapport with Dennis as he shops there often..Dennis went that extra mile and it seems like he goes about that every day on the job. We really appreciated his help and he should be recognized for his efforts!! Thanks Dennis!!!
8 years ago (29-08-2017)
Aj was so helpful and kind. The cashier young blonde was rude and did not want to assist me with my purchase. I had to complain to the manager.
8 years ago (13-09-2017)
I would recommend putting up mobile phones during working hours... the women working the painting station overlooking me due to addressing something on her personal phone... not a good look! :-(
8 years ago (16-06-2017)
The assistant manager Jim would not accept store credit because my ID did not match that of my deceased mother. Was extremely rude throughout the entire situation. This problem has been solved by other store employees at this location previously but Jim refused to show an ounce of empathy. We will be taking our business elsewhere in the future. Home Depot should include next of kin in their policy towards store credit in the future to avoid uncomfortable situations like this from happening.
8 years ago (21-07-2017)
Poor customer service in the rental department. They told me after I brought the tiller back within 30 that I could not exchange or get a refund because the piece of equipment was not large enough for the job. So now I dig by hand. The guy was really no help.
8 years ago (16-06-2017)
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