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The Home Depot

  1. Maryland
  2. Parkville Furniture Store

Reviews, get directions and contact details for The Home Depot

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To contact Customer Service please call (866)466-3337, then press option 7.

Story

The Parkville Home Depot isn't just a hardware store. We provide tools, appliances, outdoor furniture, building materials to Parkville, MD residents. Let us help with your project today!

Address: 2501 Cleanleigh Dr, Parkville, MD 21234, USA
Phone: (410) 661-8555
State: Maryland
Zip Code: 21234


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Reviews
Clean location, staff was helpful with finding items, paint department got my paint done within ten minutes or less. The employees get what you need, but generally they seem to talk amongst themselves and customers tend to feel like they're just part of their daily grind. Not a big deal, but doesn't make for anything special. Good location to just get what you need and get out.
7 years ago (21-09-2017)
I purchased a number of different products online for a bathroom project that were shipped to the store. One item was a sliding barn door. Immediately upon my inspection at the time of pick-up, I noticed a crack at the base of the door and a number of chips throughout the finish. All of the other boxes were opened and "inspected" but somehow the damage was missed on a door simply covered in clear plastic. The Associate offered a refund or they could order a new door that would arrive in 12 business days. Since we already had contractors scheduled, I opted to put the order on hold while I searched for a replacement door. The Associate did not offer to help locate something in stock or provide any assistance outside of his "job" of either refunding or returning items. I searched for in stock inventory at the store and at Lowe's. Lowe's had a comparable door in stock but the door was damaged while removing it from the shelf. Lowe's offered a steep discount on the damaged door which I did not accept. Lowe's did offer a fair resolution on a replacement door but it would not arrive in time for my install. Unhappy about the situation Home Depot put me in but cognizant of the fact there are ramifications for rescheduling the contractors, I chose to go back to Home Depot and pick up the damaged door and repair on my own. Ishmael was working the online pick-up desk when I arrived and asked me some questions. When I disclosed what had happened, he did apologize and offered to reach out to the supplier the following morning to see if a replacement could be shipped and expedited. I accepted the offer. He committed to providing me feedback the following day. Needless to say, I have never received a phone call.
7 years ago (01-08-2017)
Guards hound u at the exit for a Receipt even know they seen you in line or watched you pay for everything in your cart. Definitely won't return to that home depot because of the guards making u feel like your in prison.
7 years ago (03-10-2017)
EVERYONE WAS EXTREMELY NICE AND HELPFUL! THE VERY NICE MAN PUSHED MY SHOPPING CART TO MY CAR, PARKED ON THE PARKING LOT! HE CAREFULLY STACKED EVERYTHING I BOUGHT IN MY CAR FOR ME!
8 years ago (08-07-2017)
Helpful staff. Good selection. Geard more for contractors than home owners.
7 years ago (17-09-2017)
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