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Reviews, get directions and contact details for Miami Beach Resort & Spa

Address: 4833 Collins Ave, Miami Beach, FL 33140, USA
Phone: (305) 532-3600
State: Florida
City: Miami Beach
Zip Code: 33140


Opening Hours

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

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Reviews
Great place for either quick weekend getaway, family vacation or a conference. Bedrooms can use a bit of upgrade, we had to request separately a fridge and our window couldn't open. Right on the beach where umbrellas and line chairs were available and jet ski were offered as activity. pool was clean with very helpful stuff.
7 years ago (04-02-2018)
See below email sent to management. As expected, no response. Do not stay here. Hello, As a recent patron of your hotel, I would like to bring some things to your attention. From the beginning of our stay, all the way to the end we were met with poor customer service, false advertising, and outdated and/or malfunctioning rooms. Please find below the unacceptable services we were met with: *Website states room service. You do not have it as told by front desk staff *Shower handle in our bathroom extremely hard to operate. Even the maintenance man came and couldn’t figure it out initially. *No bottled water in the entire place??? Vending machines out of order. Had to sit at a bar and order water!! Front desk staff NOT helpful. *Outlets in room loose- my hairdryer repeatedly fell out of the outlet. So annoying. *Front desk staff who checked us in could not answer questions about our bill. Email stated that I had paid full amount for the room, however, he wanted to charge us another $300. His response: “They usually don’t charge the full amount but maybe. Check your statement and if it’s there, just come back” Unacceptable. *Mattress very old and uncomfortable. *”Resort fee” is ridiculous. Did not receive complimentary NY Times newspaper. Overall, I would not stay here again nor would I recommend your establishment to anyone else.
8 years ago (15-12-2017)
The picture on the website are deceiving! The staff is very friendly and kind, the hotel itself is in need of a major renovation and repairs. Needs to get up with the times. The mattress is the room are lumpy and the sheets were stained. The oceanview from our room was nice when you look past the chipping paint in the window panes. The bathrooms..... You don't even want me to start. If you are on a tight budget and are only planning to lay your head down for a moment, this place is for you. Other than that keep on looking. Again, the staff and the view I why I give them 2 stars!
7 years ago (19-01-2018)
The resort was very nice, with a beautiful lobby lit by several chandeliers. I attended for a concert series in the entertainment space on the 18th floor - the space was beautiful, with tiny star lights in the ceiling and mirrors lining the wall. The first floor bar was very crowded when I went, but I don't think it would usually be that way.
7 years ago (13-02-2018)
Rooms and building in poor conditions. There is no spa I could find. Gym is run down. Gym equipment is rusted out and dangerous. Rooms in average condition. Only 1 small shampoo provided. Not enough power points in room and some didn't work. Air conditioner extremely noisy in room and couldn't sleep.
8 years ago (25-12-2017)
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