The Pink Orchid

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About

8516 Chestnut Avenue
Bowie, MD 20715

301-262-8004
www.ThePinkOrchidFloristMD.com

Address: 8516 Chestnut Ave, Bowie, MD 20715, USA

Phone: (301) 262-8004

Website

State: Maryland

City: Bowie

Zip Code: 20715

Opening Hours

Monday: 9:00 AM – 4:00 PM
Tuesday: 9:00 AM – 4:00 PM
Wednesday: 9:00 AM – 4:00 PM
Thursday: 9:00 AM – 4:00 PM
Friday: 9:00 AM – 4:00 PM
Saturday: Closed
Sunday: Closed

Update Info

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Reviews

I ordered some flowers from The Pink Orchid for a friend who recently became a Mom and gave birth to a baby boy. She loves purple, so I looked for the most purple arrangement on the site. My friend loved them!  Two of the orchids on the front were replaced with a different pair without notice, but they actually look way better than what was on the site. Just know that you may not get a notification for substitutions. Only thing I would note for improvement is having delivery staff place them on the doorstep in a way where it's not directly in front of the door so that people coming out of the house accidentally swing the door open and destroy it. I gave my friends a heads-up it was on the porch, so she carefully opened the door. Thank you Pink Orchid! Will be ordering again from them in the future - highly recommended.

 7 years ago (12-03-2018)

I will never order from this place ever again. I place my order a week or so before Valentine's Day expecting them to get there at a reasonable time. My main Issue was my order had not been delivered by almost 7:00pm I called numerous times before to get some information and no one answered. Understandably it was Valentine's Day I assume they were pretty busy.  When I finally got someone around 630 they told me my order had been delivered and they had a sign ticket for it. When I ask her to confirm who signed for the order the story changed to it must be in route and they have until 8 PM to deliver. After trying to explain to the lady my displeasure with the service because no one called to inform me that my order would be as late as  I had to continually correct her that I'm not a sir and not a ma'am. She proceeded to call me ma'am countless of times. Even after verbally explain to her I was sick my voice is already light as it is but please don't call me ma'am the person continually did so when I asked to speak to a manager she said she was it. I'm all for giving people a chance but I have to be honest and say this is the worst customer service I've ever had in my entire life. More than just my flowers not being delivered till Valentine's Day was basically over the fact that I kept being referred to in a gender that was not my own was extremely irritating and it goes to show that this company does not care for his customers or even have good listening skills I will never again order from here and I will also let everyone who I can know not to order from here. Nothing was done to not only remedy my issue but not even an apology for calling me out of my name. Extremely upset and frustrated customer. I did end up getting my flowers however they did not even look nice so I'm still disappointed

 7 years ago (15-02-2018)

Pink Orchard is amazing ! 

Today I called from Frederick, MD, to ask if Pink Orchids could put together a poinsettia plant for Christmas for my friend’s father at Heartfields Retirement Community in Bowie so that he would have something pretty to look at for the holidays. 

Carmina took my call and described a lovely poinsettia in a Christmas basket and assured me that she/ they would be able to get it there within an hour and that she would personally make sure it was beautiful and festive. 

Later today my friend called me and said that the poinsettia had arrived and that he had decided to “dress up” and rearrange his father’s room,  putting the poinsettia in a focal point for his dad. He had also brought in his father’s Christmas cassettes from home so he could hear all his old favorite singers and song arrangements.

And it all started because Carmina at Pink Orchids was so kind and attentive! Thank you!

Connie from Frederick, MD

 8 years ago (20-12-2017)

Completely awful customer service. Just ordered flowers and chocolates for my wife and they forgot half the order.

I've been calling them for hours, no response. The customer service email address on their website is broken. 

Do not use this company, there's plenty of florists who will return your calls.

 7 years ago (14-02-2018)

EXCELLENT!!!!!!! Yearly, I order my wife's birthday flowers only from The Pink Orchid.  As usual the flowers were top notched.  You can see, smell, and feel the personal love put into the arrangement.  Her flowers arrangements are next level and second to none.  I would HIGHLY recommend her services for personal or business.

 8 years ago (03-05-2017)

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The Pink Orchid

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