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Reviews, get directions and contact details for The Plant Gallery & Florist

Address: 1611 Crenshaw Blvd, Torrance, CA 90501, USA
Phone: (310) 328-1131
State: California
Zip Code: 90501


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Reviews
I can add to what previous posters wrote. The online website FloristOne used this florist to fulfill my order for flowers to a funeral service. Delivery was ordered for the previous day of the service. I attended the service and found no flowers. In real time I emailed FloristOne describing the problem. After an exchange of emails this particular florist admitted they delivered to the WRONG funeral home but then delivered the order the next day AFTER the service at the mortuary concluded. I am currently seeking a refund from FloristOne and disputing the credit card charge. Timeliness is of the utmost importance for memorial flowers and that is what you contract for when you order flowers.
8 years ago (22-04-2017)
Absolute WORST customer service. The owner, Bill, hung up on me more than once and refused to give me a refund for flowers that weren't delivered. Unfortunately this shop was the chosen vendor for flowers I ordered online.
8 years ago (20-02-2017)
The WORST customers service I've ever had . Old man on the phone doesn't know how to silent to customers needs . It was the biggest mistake to make business with this people .I don't know how they even manage to keep this business open ?? WARNING save your money and make sure you make business directly not with a 3rd party... NOT WORTH IT....
9 years ago (01-05-2016)
This place is completely terrible, they ruined my order and if you know any better...never shop here ever! WARNING!
10 years ago (23-12-2015)
This place is a disgrace to customer service. The man on the phone told me that I can't read and he can't help me. Turns out he wasn't making sense. He kept on telling me that item was shipped via FedEx and that he cannot give me the item that I see online. They are two different concepts, when I tried to figure out a link between the two he said to me that 'Clearly you can't read but it says its shipped via FedEx', well yes I can read but what does FedEx have to do with product availability. Then he proceeded to hang up on me TWICE. Such a disgrace to man kind they are.. CLOSE DOWN and let some other business take your place. Waste of time, money and energy this place is.
16 years ago (17-06-2010)
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