The Shoe Box

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"Sarnia’s only & oldest independent family shoe store"

Address: 78 Ontario St, Stratford, ON N5A 3H2, Canada

Phone: (519) 273-5922

State: Ontario

Zip Code: N5A 3H2

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Reviews

Great selection of shoes.  Awesome customer service exceeded my expectations.  Applaud the representative A+ for not advising us the store has closed which we did not realize until exiting the business and looking at the hours of operation.  Would not hesitate to come back!

Such a great place. The staff goes above and beyond. Annette has too many great shoes

Very friendly.... She was happy to make an appt after I just showed up, had a few choices of sandals for my short wide feet...

Special ordered a pair of Keen sandals that they don't normally carry. They had them in within the week. Great service.

I bought my daughter a pair of winter boots from here, which was my first ever purchase in this store. After a few days of her wearing the boots, one of them ripped. I was disappointed to see this, but I called the store to see what could be done & the next day it was all sorted out & my daughter was given a new pair of boots right away these new boots are holding up well. The customer service from these women are amazing! I was so pleased with their level of professionalism, kindness & understanding. I'll definitely be going back there :

As someone who is newer to this city about 6 months and a disability, it was great to walk into your store! I was greeted right away and helped out within just a few minutes! Had sandals slipped on my feet and tighten up without me having to do nothing but put my feet in. Loved the fast and friendly service. Shop here for great shoes and sandals for all ages!

Top notch knowledgeable and friendly service!  I was greeted upon entering the store and then a few moments later the associate excused himself from his current customer to quickly ask if I needed any help. I was shopping for myself but noticed they carry a great quality brand of footwear for my toddler that is hard to find locally. I would recommend this business.

I always buy my work shoes here. While they're a bit expensive, their shoes always have great support and last. Even for my son, who has autism and is very hard on footwear, his shoes have lasted longer than from here than anywhere else. Great service when required.

Bought athletic shoes there yesterday.  The service was wonderful and the clerk was very respectful of my price point.  She sold me the most incredible shoes at a deal.  Knowledgeable and friendly staff.  I will shop there again.

Your return policy is absolutely wrong. How can you justify giving only a store credit. People should be entitled to their money back if their purchase does not work for them. Apalling that a business would treat their customers in this manner. Shame

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