The Special Touch Flower Shop

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About

Welcome to Special Touch Flower shop Proudly serving Miami, Florida and the surrounding areas.
We also ship anywhere in the United States.
Send flowers with confidence from a professional florist. All of our arrangements are professionally hand-

Story

¡Bienvenido! a tu floristería de confianza en Estados Unidos, nuestra trayectoria en el mercado de las flores hace la diferencia,
No importa en que parte del mundo estés, garantizamos la más alta calidad y diseño, compra seguro y tranquilo.

Address: 12020 SW 132nd Ct, Miami, FL 33186, USA

Phone: (305) 238-5733

Website

moc.pohsrewolfhcuotlaicepseht@ofni

State: Florida

City: Miami

Zip Code: 33186

Opening Hours

Monday: 9:00 AM – 5:00 PM
Tuesday: 9:00 AM – 5:00 PM
Wednesday: 9:00 AM – 5:00 PM
Thursday: 9:00 AM – 5:00 PM
Friday: 9:00 AM – 5:00 PM
Saturday: 9:00 AM – 3:00 PM
Sunday: Closed

Update Info

related searches: Unique floral designs, Florist Ancaster, Florist Dunnville, Flowers By The Dozen Ancaster, Blooming Designs Dunnville

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Reviews

So yesterday was the first time I used this flower shop to send a special arrangement to my former secretary. I researched online to find the best florist and after about an hour I decided to go with Special Touch. I met Irene on the phone who is absolutely fantastic in delivering exceptional customer service. The arrangement was gorgeous and brought tears to the eyes of those who saw it. From what I understand people were even taking pictures of it. So today, for another birthday, I decided to cancel an order that I had for cookies and chocolates and called Irene for another arrangement for today. Once again another homerun! Thank you Irene and thank you to Special Touch Flower Shop. You do live up to your name!

 7 years ago (09-02-2018)

excellence  customer service! the flowers arrived in time and they were fresh. love it! thanks guys

 7 years ago (17-01-2018)

Amazing arrangement for my mother! The staff was very helpful and had a five minute turnaround! Dropped by the shop and had a huge assortment of arrangements to pick from. Would go to them every time! 5/5

 8 years ago (16-06-2017)

If you want customer service and professional experience DO NOT order flowers from this place. Horrible experience! I ordered Mothers Day flowers for my mother in law over the phone and the man that said he's the "manager" was the one who helped me with the order. He never specified anytime of delivery or ever told me about the hours they will be delivering. One assumes it will be delivered at an appropriate time during the day but apparently they deliver flowers on Mother's Day until 11pm!!!!!  My mother in law never was able to receive her flowers because they got there at 6pm. Sorry, but I think that's a horrible time to be delivering Mothers Day flowers! My mother wasn't home anymore by that time! Then they called her to tell her they were outside and she told them that was a bad time to be delivering them and she wasn't home anymore. She gave them another address to where she was and they never came or called. So I had to call the next day and complain and they didn't want to give me my money back. They said that they will give me a store credit or redelivery. Who wants that after that experience? Who would want to work with this company after that.??? Very crappy service!

 8 years ago (15-05-2017)

Horrible experience. This place is unprofessional and very shady. Flowers never got to the recipient. They expect their clients to be happy with their service when they deliver holiday flowers at a very late time in the evening. Apparently they deliver flowers until 11pm on holidays. Who the hell wants to receive flowers so late? Then when you call them to get your money back for such carelessness they refuse to. Don't ever expect to get your money back from them even though it's their failure to give customer satisfaction. Since they are a tiny little family business there's no code of ethics or customer service skills at all. Then the man I spoke to wants to try and pretend he's someone else on the phone.... when I know who I was talking to I could recognize the mans voice. Yes... I recognize it. ;) nice try. If I could give less stars I would... I have to pick 1 star. ...Lol okay, and no one is asking for a EXACT time... again, you and your company knows that what you did was wrong in your part. Point blank.

 8 years ago (17-05-2017)

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