The UPS Store

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The UPS Store Laveen offers in-store and online printing, document finishing, a mailbox for all of your mail and packages, notary, packing, shipping, and even freight services - locally owned and operated and here to help. Stop by and visit us today - Southeast Corner Of 51st Ave & Baseline - Safeway Shopping Center.

Address: 5045 W Baseline Rd A105, Laveen Village, AZ 85339, USA

Phone: (602) 237-9175

Website

moc.erotsspueht@0465erots

State: Arizona

Zip Code: 85339

Opening Hours

Monday: 8:00 AM – 7:00 PM
Tuesday: 8:00 AM – 7:00 PM
Wednesday: 8:00 AM – 7:00 PM
Thursday: 8:00 AM – 7:00 PM
Friday: 8:00 AM – 7:00 PM
Saturday: 9:00 AM – 5:00 PM
Sunday: Closed

Update Info

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Reviews

☆☆Public Notice☆☆
Refer to another location if you desire to have a paid service completed. Paid a decent fee to have some goodies sent to my son in the Military.  Box was returned claiming my son refused, but the package was to be delivered to another UPS Store!  Manager does not stand behind her staff when asking for explanation then claims they have nothing to do with UPS. Furthermore, manager claims she has no supervisor and doesn't knkw the phone number to her Corporate office.  ●●Use this location at your own risk●●

 8 years ago (15-11-2017)

Dropped off 2 packages today. 1 of them was not taped and the women at the front advised, "just so you know, we charge a dollar for tape and pointed back to a sign. 

Unfortunately, this early morning drop off, i was still in my pj's and didn't have money on me. So the employee advised: "I can just put the return label over the top like this, and ship it".  I couldn't believe what i was hearing!  She suggested for me to ship a package out about a yard long, worth $500, with only a patch of a return label covering about 6 inches. Thats it. 

I suggested they put a note on their website that they charge a $1.00 for tape for the convenience of their customers ahead of time. 

In addition to this note, i will be calling UPS with an official complaint about her attitude.  

I will drive the extra mile to avoid giving business here.

 8 years ago (01-12-2017)

Katia helped me so much!! And Elijah great service extremely friendly staff! Highly recommend

 8 years ago (28-11-2017)

Always fast and easy.  I usually just have my package ready, get a receipt, and go.  Friendly staff and helpful too.

 8 years ago (28-10-2017)

I went to the store to print documents and noticed that it was necessary to swipe a card or enter a reference number in order to use the computer and once the job was printed, it would charge you the actual amount for the print job.  The last time I was in the store, this was not required.  I was having trouble with my credit card and asked if I could pay with cash and get a reference number instead.  I was not done asking when one of the employees interrupted me in a rude manner, saying "nope we can't" instead of offering me assistance with it.  I asked why she was being rude if I was just asking a question, she went on saying, "that's how it's always been, you need to use your card, etc".  I then asked for her name and she replied, "I'm Dina, the manager"  I was shocked to learn I was being treated in such manner by the manager, so I let her know I would file a complaint about her poor customer service.  This is my local store and I always conduct business transactions there, this will be the last time I will use your services.  You need to hire friendly and professional managers that are willing to provide remarkable service to your customers.  I had to use this means to file my complaint, because you do not have an option on your website for complaints or feedback.

 8 years ago (13-06-2017)

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