The UPS Store

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Address: 9119 Hwy 6 Ste 230, Missouri City, TX 77459, USA

Phone: (281) 778-3700

Website

State: Texas

City: Missouri City

Zip Code: 77459

Opening Hours

Monday: 8:00 AM – 7:00 PM
Tuesday: 8:00 AM – 7:00 PM
Wednesday: 8:00 AM – 7:00 PM
Thursday: 8:00 AM – 7:00 PM
Friday: 8:00 AM – 7:00 PM
Saturday: 9:00 AM – 4:00 PM
Sunday: Closed

Update Info

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Reviews

This UPS franchise over charges and under delivers.  I took a large piece in to ship. Fortunately I had thoroughly wrapped the piece in styrofoam and bubble wrap before handing it to them to ship. They charged $15 for a box and $40 for packaging  & handling fees... on top of the $110 UPS shipping fee. The box arrived crushed and there was little packing inside... literally, $40 to throw a single sheet of bubble wrap in a box and tape it shut... wt?!  Had I not prepared my piece it would have been damaged. The girl who packaged it was clueless (aside from a terrible packaging job, tried to sell me an oversized box and then entered the dimensions incorrectly), and the management team was disinterested when I called them about the poor experience.  This business does not meet minimal expectations for the UPS designation and I highly suggest that you do not use them for anything but dropping off prepackaged and prepaid shipments for UPS pickup! 

 8 years ago (12-08-2017)

Clean, Friendly and Secure.  Good location if you live in the area. Only negative is when you go to pick up a package and they are busy.  I once waited around 30 minutes for them to perform a task that took 10 seconds.  It would be nice if they had a package pick-up line or at least offered to help people that are there only to pick up a package so we don't have to wait behind all the people that need more involved services.  Package pick-up should be an express service and with 3 people working there, it shouldn't be too difficult of a task for them to fit in and clear the line quicker.

 8 years ago (05-04-2017)

Absolutely worse people. They want to take your money,. I shipped 500 worth TV using them. They looked at my packaging and asked me if I want insurance to which I agreed. They damaged my package and when I filed a claim for it they said your packaging was not good (which they checked and did not object to) and lied to me that the employees informed me which they did not. They also never informed me that I need to keep my packaging material for any claims and they lied that they had informed me about packaging. So now, I am out 500 for TV + 200 I wasted in shipping and countless calls to them thinking my package was protected. One lady was at least ready to refund shipping cost, but now they have refused for even that.
People who put their trust in this store pls BEWARE. It will be 5 stars till your package is damaged, but after that you will lose your money.

 8 years ago (13-06-2017)

I attempted to get some documents notarized and they wanted to charge me $6 per signer's signature.  I told them that the law states that they cannot charge more than $1 per additional signature but the woman behind the counter stated 'that's how we charge it here.'  She even called the manager at my request, who said the same thing.  Once I stated that I would be reporting the store to the state, she called her manager again and was told to refuse me services.  I ended up going to Postnet on Highway 6 and University, who charged me the correct me of $9.  UPS Store would have charged me $70 for all the signatures, even the ones that did not need to be notarized.  Some of this is due to my ignorance, but then it seemed that the notary person was also ignorant, as she did not differentiate between regular signatures and notary signatures.

 8 years ago (25-04-2017)

I work around town and frequently use different print services depending on what area I am working in. The staff here is younger than most other print shops, but they do an excellent job. I frequently email documents with complex instructions that need to be printed and bound, and I can always count on them being done and ready to pick up when I arrive. Go to spot in Mo City/Sienna for small print jobs. 

 9 years ago (21-06-2016)

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