The UPS Store

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We support small businesses with the products and services they need. We’re locally owned too. And while we know you love being on your own, with us, you’re not alone.

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The UPS Store Prescott Valley offers in-store and online printing, document finishing, a mailbox for all of your mail and packages, notary, packing, shipping, and even freight services - locally owned and operated and here to help. Stop by and visit us today - Safeway Shopping Center Next To Radio Shack And Gnc.

Address: 7760 E State Rte 69, Ste C5, Prescott Valley, AZ 86314, USA

Phone: (928) 772-0000

Website

moc.erotsspueht@8542erots

State: Arizona

Zip Code: 86314

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Reviews

I went in with a shipping label and box to return a defective Amazon purchase.  They forced me to use a credit card to donate to the Humane Society since they taped the box closed.  Then I had to put a paper in the box so they charged me another dollar.  I don't mind making donations when I choose to but this was horrible service and it felt like I was being punished for shipping the package there.  In the end UPS gets paid for delivering a defective product both ways but I have to donate extra money which I cannot be reimbursed for.  I used to do a lot of business here but not anymore.  I will discourage anyone else from using this UPS store.  Terrible service!

 8 years ago (24-08-2017)

When I went to this ups store to ship a sentimental piece of art work out to a friend of mine they were very friendly. I didn't have any issues on that day. The problem I have is the package they wrapped and sent out for me didn't even go to the right address. The first 3 numbers were right but the rest of the address and city were a completely different  city. I have the receipt I filled out and gave to them that has the address it was supposed to go to. I don't know how the address can be messed up so bad. I ended up having to correct it for them by calling the UPS phone number. Now it won't get to my friend for another 4 days. Very disappointed. I'm hoping it was packaged correctly... I guess I will find out in 4 more days.

 8 years ago (24-02-2017)

I just wanted to say a few things about this location.  As I sit here and read the reviews I just have to laugh, the fact is people are so easy to judge. I have known the associates and managers of this location for many years, and am very happy to continue to do business at this location and all of their other locations as well.  Customers go in having a bad day, don't get the answer "they want" and now it is all of the sudden the associates fault, so they go online and post horrible reviews. I do not think that people should judge a business on a few bad reviews. This is not the case at all, I have read these reviews and I can say these kind of things have never happened in the years I have done business here.  I could not ask for better service or better customer service at that. 
I get it ... if the service is that bad and you feel you need to speak to someone about it, maybe call and speak to the management, I'm sure they will be happy to figure out the problem and resolve it for you. Don't jump to conclusions and feel the need to post ridiculous reviews because you're not happy with yourself or are having a bad day.  Thank twice before you so quickly post or judge people on social media. 

Thank you, and you guys all do a great job over at The UPS Stores!

 9 years ago (06-12-2016)

Store was horrible
We stopped in to make 50 copies, but they came thru blank.  We could get it to work, but they charged us $12.00 for the blank paper.  I will never ever go back to this store.  Total ripoff.

 8 years ago (24-04-2017)

The employees were great! However the third party printing service is terrible and to be avoided at all costs.  

 9 years ago (28-12-2016)

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