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Reviews, get directions and contact details for The UPS Store

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The UPS Store Chicago offers in-store and online printing, document finishing, a mailbox for all of your mail and packages, notary, packing, shipping, and even freight services - locally owned and operated and here to help. Stop by and visit us today - Swissotel Chicago - Pedway Level.

Address: 323 E Upper Wacker Dr, Chicago, IL 60601, USA
Phone: (312) 268-8290
moc.erotsspueht@1616erots
State: Illinois
Zip Code: 60601


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Reviews
This store is conveniently located and has a great associate by the name of Ashley.. She is mannerable, prompt and very helpful! People like her make the day go by much smoother when you have to use a service such as shipping!
9 years ago (02-11-2016)
Needed to have a document notarized and overnighted and found out that a UPS was in the area which could do both of those! It is actually under the hotel it is located in so when you enter you'll need to take the stairs down but once you're on the lower floor it's right there. The staff is very friendly and was eager to help out. Not sure if I was just lucky on timing or from the light drizzle outside but there was no line when I got there and they were able to help on everything really quickly.
9 years ago (15-11-2016)
Infuriating. Sharidee the cashier - I've never met anyone so patronizing, condescending, dismissive and blatantly rude as Sharidee. Not to mention she purposefully pronounced my last name (wrongly) how she thought it should be pronounced after I asked her to correct the spelling. Just a horrible, infuriating encounter. Feel bad for UPS that this person is a representative of their brand.
9 years ago (10-01-2017)
Good service 📦
8 years ago (11-09-2017)
Gets the job done. They also accept packages from other couriers. Courteous staff.
10 years ago (17-03-2016)
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