The Village Dentist

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About

We believe in providing complete and thorough care to our patients in a friendly, non-judgemental atmosphere.

Address: 6925 Tomahawk Rd, Prairie Village, KS 66208, USA

Phone: (913) 789-7455

Website

State: Kansas

Zip Code: 66208

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Reviews

I found The Village Dentist online and decided on the place because it was close and had great yelp reviews. My check-up was fine and the staff seemed nice. The check-up revealed some cavities and I scheduled a couple appointments to get them filled. I was provided with an estimate for the costs of the procedures and it wasn't too costly after insurance. I went in for the first appointment and got a couple cavities filled. I was provided with another estimate of cost for the procedure and it estimated almost complete coverage by insurance. I was asked to pay my bill which was basically my deductible plus another small fee on top of that. The following week ONE OF MY TEETH THAT I HAD FILLED HURT TERRIBLY and I had to come back in a week after my original filling and have them work on it to fix the issue. The next appointment I came in during the time and date the receptionist gave me (she wrote it down on a card and gave it to me previously) and yet when I arrived I WAS TOLD THAT IT WAS THE WRONG DATE EVEN AFTER PRESENTING THE APPOINTMENT CARD I WAS GIVEN. I came back in for the second appointment and had the rest of my cavities filled. During the procedure, one of the spring/bracket tools they use in the operation slipped out of the dental assistants grip and NEARLY WENT DOWN MY THROAT AND CHOKED ME. I luckily caught it with the back of my tongue, swung my head up, and spit it out. That was a little terrifying. After my cavities had been filled, I was brought up to the front desk where I was given the good news. Guess what?? INSURANCE ISN'T GOING TO COVER YOUR FILLINGS. The reason was that using composite instead of silver for the filling of back teeth is considered a "cosmetic" procedure. When I was asked originally during my check-up if I would rather do silver or composite I asked what the cost difference would be. They told me "only like 10 or 20 bucks". Naturally I opted for the tooth colored composite and the difference ended up being HUNDREDS OF DOLLARS!! They knew who my insurance provider was all along and it is a very common insurance provider! They gave me estimates all along implying that it would be covered. Yet, after all my fillings were done, then they dropped the news on me. I hung around at the front desk for some time in protest over this issue (although I should add that since their printers weren't working I couldn't get a print of my bill anyways..) At one point the receptionist said "EVERYONE BACK THERE KNOWS THAT COMPOSITES FOR YOUR BACK TEETH ARE NOT COVERED BY INSURANCE, EVEN I KNOW THAT." So it seems that the dentist, dental assistants, and the receptionist all knew that this procedure would not be covered by insurance, and yet I was given false information all along implying that it would be covered, both through word of mouth and through numerous estimate statements provided. It makes me wonder if they do this on purpose. Perhaps they make more money off of the individual who gets tricked into paying out of pocket for a procedure instead of having their insurance provider cover the cost... I do not recommend this dentist.

Also, if there is any doubt, I would be happy to provide proof that this is a real, honest review from a recent patient.

**edit in response to owners comment**
I was originally quoted under $200 for all the dental work and after all the fillings had been done I found out that I would be paying about $500 (hopefully not more than that). The reason for this is because my insurance downgrades composites for back teeth to the price of a silver filling, but does not cover the cost past this point (because they consider it a cosmetic procedure.) So the difference in price was: silver filling - insurance covers procedure and I pay very little vs. composite filling - insurance reduces price to silver filling but doesn't cover procedure. This is a big deal when you have several fillings done!

 9 years ago (05-12-2016)

I have had a few things done, so far with Dr. McAroy and she is pleasant every time I am there. My daughter also sees her, and Dr. McAroy  is so good with her. Dental work is expensive, no matter where you go, but, I know I am in good hands, as is my family, when we are there. 👍👍 I don't take the estimate as a price set in stone, but, that's with any estimate. Jennifer is very great with making sure you are comfortable through each procedure, and that is something I appreciate very much! 

I recommend, highly!

 9 years ago (12-01-2017)

Dr McAroy and staff are fantastic.  I cannot say enough about their great care from front office all the way through.  Dr M.  found a problem with a tooth I've apparently had for years which was beginning to take a toll on my general health.  She is aligned with other great dental specialists if you need more care.  If anyone would have a problem with this office and their staff, it must be the patient themselves for this staff bends over backwards to help in any way they can.

 9 years ago (05-10-2016)

I love going in to The Village Dentist. I've been going there for about 5 years now and now my whole family goes and we are all very happy with them. The staff is friendly, personable, easy to work, and Dr McAroy is great.  Most wouldn't think of going to the dentist as fun, but that is how Dr McAroy and her staff make it. In addition, I truly believe Dr McAroy and her staff really do care about their patients and do what is best for them, providing quality treatment that I trust. I definitely recommend them!

 9 years ago (25-12-2016)

My husband and I both love Dr Mc. And her entire staff. They have all been great to us. Extremely professional, very friendly, and always fair.  Willing to work with you in every way possible with the patient's best interest at heart. All 3 of my children go to her and never mind going to get any work done. She has been their dentist since they were all little and is incredible with kids. She is so very honest with her patients yet very understanding if circumstances come up where you must reschedule, post-pone, or just hold off on a procedure/appointment. My husband has beautiful white teeth thanks to her and all three of my boys love the orthodontist she referred us to and are close to having a beautiful set of teeth. Luckily we moved here just in time for her to treat everyone and correct previous issues and make suggestions due to damage that other states water can do to baby teeth, etc. Very knowledgeable in so many areas- including interactions of meds. With dental products, etc. I highly recommend the Village Dentist and will never go anywhere else.

 9 years ago (03-12-2016)

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