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The Willows at Ramapo Rehabilitation & Nursing Center

  1. New York
  2. Suffern Health
  3. Ramapo Place Of Worship

Reviews, get directions and contact details for The Willows at Ramapo Rehabilitation & Nursing Center

Address: 30 Cragmere Rd, Suffern, NY 10901, USA
Phone: (845) 357-1230
State: New York
Zip Code: 10901


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Reviews
My 21 year old daughter stayed at Ramapo Manor Center for Rehabilitation and Nursing for 3 months. She has a TBI. I was so pleased with the treatment she received while she was there. The place is extremely neat and clean. The food is amazing. Everyone there has a smile on their face, from the front desk, the nurses, aides to the therapists. Jonathan, the Director of Concierge greets you when you come and makes sure that you have everything you need. He is basically the "fix it" guy. If you have a problem or need something he is your man. The nurses are all so nice and extremely patient, as are all of the aides. A few patients are extremely demanding and mean to the staff and I wondered how they all stayed so nice, I don't think I could have. Dale is part of the activities team (they are all young and full of energy). He is such a great guy. He came to my daughter's room to bring her to the many activities that are offered there. My daughter enjoyed bingo, painting, coloring, disco bowling, balloon volleyball, glee club, massages, crafts, cooking class, parties, and so much more. The therapists are also amazing. Lauren is a speech therapist and a really sweet person. She worked closely with my daughter and also became friends with her. The physical therapists got my daughter walking with minimal help, helped her use a walker, helped her to stand, sit, get into bed and out and gave her the confidence to stand tall and to be proud of her accomplishments. Her occupational therapists helped my daughter to do everyday tasks like brush her teeth, get dressed, wash herself, feed herself, brush her hair, etc. You just don't realize how much help someone needs or what they need to learn until you see the therapists in action and how far your loved one progresses. There were many tears on my part when we left because I felt like I was leaving my family. I appreciate each and every person at Ramapo that entered my daughter's life. My daughter's aide "my favorite", as she called my daughter and my daughter called her, treated my daughter as if she were her own. She is truly a loving and caring woman. The social worker Tara was always there to help, she's friendly and always smiling. Now that my daughter is home, I really miss everyone even more because I realize how much they did for my daughter. I know this is long but I truly having nothing but praise for Ramapo Manor and all the people that work there. Thank you so much for taking such good care of my daughter!
8 years ago (12-03-2017)
I found staff extremely friendly, capable and compassionate. I want to thank the aides, nurses and administers and therapists who worked with me to regain my strength and good health. I am deeply indebted to all of you. I am amazed at how much you can tolerate from what I can only describe as unfriendly patients. Generally food is fair to good, but not hot enough. Again, I thank you all.
8 years ago (03-03-2017)
My mom was at Ramapo for a little over two weeks, the Director of Concierge Jonathon greeted us immediately. He explained everything to us, and answered any questions we had, he really made my mom's recovery easy and he was always available for any questions that we had. He would always greet us with a smile numerous times a day and see if he could help us in anyway. The attending physician Dr. Shaw was knowledgable, kind and a very helpful doctor. The Occupational and Physical Therapy departments were EXCELLENT!!!! The nurses also were very knowledgeable and helpful as well. We enjoyed the atrium very much, I commented to many people that I felt like we were in a hotel! I would definitely recommend Ramapo Manor to everyone!!!
9 years ago (19-10-2016)
My experience here has been great the staff is excellent and caring, respect the nurses here really care about our health. They try to make you feel as comfortable as possible. The doctors are on top of their game. The facility is always clean and constantly being clean. The new renovations are looking great and beautiful. I love the therapy here I progressed fast and I learnt how I can use the equipment in OT and PT with the help of the patient therapist which are wonderful. The only thing they should improve is the food and they are making progress with that. I would like to give a shout out to everyone who has been a tremendous help to me. Especially Marry,Ebony, Monique, and of course THE Concierge Jonathan.
9 years ago (31-10-2016)
Great experience, I made rapid progress during my time here. The staff is very helpful, most especially the therapy folks. Even the food is good....the chef catered to my tastes as much as he could.
9 years ago (27-01-2017)
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