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Reviews, get directions and contact details for The Woodlands Cleaners

The Woodlands Cleaners

About

We are a full service dry cleaner and launderer serving the woodlands and surrounding area for 40 years. We inspect every garment for spots, stain, and professional pressing before returning to our customer. We do things the old fashion way!

Story

The Mills Family started their business in 1974, right here in The Woodlands, Texas.

Over the past 40 years, the dry cleaning business has changed. For other local cleaners, the model shifted from a quality, hands-on process to a quantity driven storefront that sends out customers’ garments to a third party cleaning factory that uses harsh chemicals and automated processes.

The Mills Family continues to offer customers the benefits of a day long gone. We still invest the time and the effort to personally hand finish and inspect every garment and linen that we handle. Why would we take the extra time to do things the old fashion way? Simply put, it is what our customers tell us makes them happy and satisfied. We run our family business with the same core value that we started with in 1974. Those core values are exceptional customer service, integrity, and family first.

“Customer service is almost a thing of the past and that’s what we strive for,” says Steve Mills, president of The Woodlands Cleaners. “To feel good, you have to feel good about your clothes. Nothing’s more frustrating than getting dressed for work and finding a broken button or nothing at all where it should have been.”

To stay true to our brand promise, we add a personal and gentle touch to every step of the dry cleaning process. We begin our process with an inspection of your clothes to determine the right care and process. From there, a member of our highly skilled team personally touches and treats your garments from the pre-spotting process all the way to hand finishing with a hand press. Of course, before any garment leaves our dry cleaning plant, we personally inspect for any issue and resolve any problems to ensure you are happy with your clothes.

Owning our own dry cleaning plant is a big differentiator for The Woodlands Cleaners. Unlike other cleaners that ship clothes out to a third party, we own our plant and operate daily with old fashion quality methods to deliver the care and respect your clothes deserve. Because we own our own plant, we ensure environmentally safe techniques that are safe for your clothes and our community.

All of this quality is completed in a day; we can promise your clothes the same day you drop them off, for no extra charge. We run our business this way because it is the right way to treat our customers.

We want to be your drycleaners.

Address: 2260 Buckthorne Pl # 193, The Woodlands, TX 77380, USA
Phone: (281) 367-2490
moc.srenaelcsdnaldoow@ecivresremotsuc
State: Texas
Zip Code: 77380


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Reviews
The lady who helped me at pick up gave me great service! However.... I thought their prices were on the high side . About $25 for a jacket and a simple dress. Oh well, that's what happens when your spouse drops off without asking for the price. Probably won't be returning to this place, though.
8 years ago (14-09-2017)
The Woodlands Cleaners has three locations. About two months ago I dropped off clothes for dry cleaning at the Creekside Cleaners location. When I returned to pick up my clothes, they could not find two pairs of pants that I had dropped off. Both pairs of pants were valued at $195, or $208 with tax. They told me that it could take up to two weeks to try and locate the clothes. I waited the two weeks while they looked through their network. After a couple weeks, I followed up with them. They still could not locate my clothes. They told me that I would need to produce the receipts for the pants. This was the first time I asked the manger (Steve Mills) call me. He never called me. I went back on a couple of occasions and asked for him to call me, which he never did. When you go into this location, you have to speak to the clerks at the counter. Each time they would tell me that they were sorry and they gave him my message. I finally brought in the receipts for both pairs of pants that totaled $208 each with tax. After another week with no follow up, I went back to this location and demanded to speak to Steve about the lack of follow up. As you can probably guess by now, he never called me. That night one of the clerks at the location called me and told me that my check would be available in the morning. When I went to pick up the check, he had written the check for $344. I was confused that he had given me a check $72 short. He wrote me a letter and explained that he depreciated the cost of my pants. If they lose your clothes, they use a depreciation chart to determine the value. After I received the check, I asked again for Steve to call me, he never did! I am extremely disappointed about the lack of customer service and follow up from this business.
9 years ago (21-04-2016)
Great family owned local business!
9 years ago (20-11-2016)
I took a tan trench coat to these guys and ended up with more stains than when I took it in! Some how, a red stain showed up on the outside collar and the stain I took it in for (a small sweat stain) did not come out. On top of that, this cleaners closes pretty early and do not have their hours posted ANYWHERE! Just take a wild guess as to when you should pick up your clothes.
10 years ago (19-07-2015)
I just picked up 2 pairs of pants and two shirts for work. The Bill came to almost $20! It was almost $7 for each pair of pants, which is almost 3 times what I normally pay at the cleaners I usually use. I tried the Woodlands Cleaners because it was closer to where I live, but never again. I felt like I had been cheated. There are no signs telling you how much their services are. They make you pay when you pick up, but by then, you have to pay to get your clothes back. When I questioned the clerk, she agreed they were much higher than elsewhere, but it's The Woodlands and the owners have been there for 30 years, so she guesses people are willing to pay it. The owner certainly has the right to charge whatever he chooses for his services, but I will now choose to take my business elsewhere. I just want people to know about this who might be moving into the area and looking for a decent reputable, fair dry cleaner. Please look someplace else...I know I will!
15 years ago (17-02-2011)
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