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Thomasville Furniture

  1. Far North Dallas
  2. City Of Dallas Furniture Store

Reviews, get directions and contact details for Thomasville Furniture

Address: 13710 Dallas Pkwy, Dallas, TX 75240, USA
Phone: (972) 980-0533
State: Texas
Zip Code: 75240


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Reviews
Extremely bad customer service. They dont return phone calls. Delivery time frame they kept extending. I will never make mistake to buy again from Thomasville. They are very rude. I wish I can post this review with zero star.
9 years ago (03-12-2017)
Just an update again, we purchased in February, and they updated delivery time again to end of June. I wanted to cancel but they emailed me the Terms and Conditions. I have never been treated this badly as a customer in my life. My advice: just go somewhere else. Unbelievably bad customer service. Manager is completely unprofessional, i dont think he cares at all. i made a mistake of buying there once, but i will never ever buy anything again. I am not a person who complains about these things but this definitely crossed the line. We ordered 3 months ago and told it would be delivered in 4/6 weeks. Manager doesn't return the calls, and avoids you at all cost.
9 years ago (24-05-2017)
I wish I would have read the reviews before purchasing a bedroom. They told me 4-6 weeks, then it became 10-12 weeks. I am on the 17th week of waiting and they told me it's more likely 20-22 weeks of wait. And that there is nothing that they can do about it. Awful, awful experience.
9 years ago (10-04-2017)
What a terrible place to buy furniture, ordered a couch 3 months ago and it was just sitting in their warehouse. Had to call then to find that out and then get the run around when trying to get it delivered! Every time you call your sales contact will be busy or out for the day. Terribly unprofessional and do not recommend doing business here!
11 years ago (23-03-2016)
Horrible quality and they don't stand behind it. Bought two years a ago it started breaking down in the first month and they did nothing. In the process of buying new living room furniture to replace and bedroom furniture. Guess where we are not going to look
10 years ago (29-01-2017)
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