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Reviews, get directions and contact details for Thompson Mazda

Thompson Mazda

About

Since 1929, "Where you don't just buy a car, you buy a company!"

Mission

Create a lifelong relationship with our customers by providing an exceptional sales and service experience with every transaction.

Products

The Thompson Automotive Group has Mazda, Hyundai, Chrysler, Dodge, Jeep, Ram, Toyota and Scion. We also have certified,factory trained technicians to provide outstanding service, wholesale and retail parts departments, as well as 3 collision centers.

Address: 900 Merritt Blvd, Dundalk, MD 21222, USA
Phone: (410) 282-6300
State: Maryland
Zip Code: 21222


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Reviews
They told me they did alignment and they didn't do it. They called me Saturday and told me my car was ready. I then asked if the alignment was done they said yes. Then put me on hold and told me no. They're closed Sunday but called me early Monday morning telling me my car was done. They had no time to do the alignment. But they told me they did do it. They charged me 800+ to paint the back of my car bumper and for a alignment that was never done. I'll never ever advise anyone to come here.
9 years ago (12-12-2017)
couldn't be better. Fixed my DODGE CHALLENGER as good as new. Allstate picked the best body shop
9 years ago (17-08-2017)
Mike Pagliaro was fantastic! Laid back but knowledgeable and very accommodating. He gave me a lot of flexibility with the test drive so I could really get a feel for the Mazda3. The car actually ran out of gas while on my test drive, and the whole team was on top of getting gas for it! Mike was attentive the entire time I was with him but also quick to step away when I asked for time to discuss things with my family. Tony, the sales manager who handled the transaction, seemed like he would be a more hardcore salesman, but he too was very reasonable and allowed me plenty of time for reading the paperwork, and he never tried to push for financing after I told him I already had financing through my credit union. I haven't gotten to see much of the service center, but Mike did take us over to see it and my car's first service is scheduled for late June. This was definitely the warmest, most relaxed group I'd dealt with among three different dealerships test driving three different cars. I didn't think I'd ultimately go for the Mazda but I'm in love with my new Mazda and would highly recommend these guys when buying one!
10 years ago (03-01-2017)
Purchased a new 2016 Mazda3 and the experience was great. Brian and Tony made the experience very personable and it went as smoothly as it could. They never pressured me into purchasing extra options and let me be in charge and kept me comfortable. Overall I would highly recommend them to anyone in the market for a new car. The complimentary next 4 oil changes and tire rotations was a nice added bonus as well!
11 years ago (19-06-2016)
Tyler is a very good salesman, but ended up purchasing elsewhere because the "manager" wanted to lowball us on our trade in.
10 years ago (06-01-2017)
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