Tires Plus

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Address: 1301 E Gude Dr, Rockville, MD 20850, USA

Phone: (301) 637-0394

Website

State: Maryland

Zip Code: 20850

Opening Hours

Monday: 7:00 AM – 7:00 PM
Tuesday: 7:00 AM – 7:00 PM
Wednesday: 7:00 AM – 7:00 PM
Thursday: 7:00 AM – 7:00 PM
Friday: 7:00 AM – 7:00 PM
Saturday: 7:00 AM – 6:00 PM
Sunday: 9:00 AM – 5:00 PM

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Reviews

Purchased 4 tires with 4 wheel alignment.  Paid $84.99 for alignment.  When received car, was provided analysis documenting that camber was out of specifications and told that camber could not be adjusted on the vehicle. (Subaru).  This was factually incorrect.  Had to provide them instructions on how to perform service on this fairly common car.   They provided updated document that camber is now within specifications.  Have not independently determined whether car was actually fixed - all I have is an updated document.  Can detect no change in handling.  

Tires appear to have been installed correctly.

 7 years ago (20-01-2018)

I’d give it zero stars if I could. Paid for the warranty so I can have my tires patched if anything ever happened. Took it in waited 2 1/2 hours for them to plug it, next day the tires flat. They gave me a run around for a whole week. Made a appointment on a Thursday online they called and said bring it in on Friday. Brought it in early and they said they wouldn’t have it done until tomorrow. What’s the point of paying for a service if I can’t even use it? What’s the point of making a appointment if they aren’t gonna do it then? Horrible service. They won’t get another penny from me.

 7 years ago (05-01-2018)

The people here are awesome. A tread blew out on our X3 as we were traveling home from a vacation in DC. We called them and not only did they have the correct size in stock, they took us right away and got us back on the road in about 90 minutes. 

As a bonus, it happened to be the day of the 2017 eclipse and they were a lot of fun to talk with as we approached the maximum.

If you are in need of tires, I cannot recommend Tires Plus enough. They are fair, trustworthy, and fast. If we lived nearby they'd definitely be my go-to place. Please give this small business your support and keep them in your community!

 8 years ago (21-08-2017)

Terrible service overall. Made an appointment to replace a flat. When I showed up they didn't have the tire. Ok, it isn't a warehouse, I understand. Made an appointment for a few days later to get it put on. Guy takes a look at my tires when I get there and tells me I have a different style of the tire. Ok, I understand I do have a "special edition" of the tire, but I bought it from them and gave them the part number the last time. No problem. No call after a week, so I call and "yeah we have the tire". I make another appointment. This time it take 1hr 45min to mount and balance a single tire.  I cancelled the alignment. Got home and looked at the tire....they put the regular one on it. These tires have a noticeable camo pattern.  I called and got the run around with Bob. Bob is correct that the tire was discontinued but said he would "try to put his hands on the tire" since they ordered it in for me. The only explanation for putting a clearly different tire on was "the just follow what's on the paper."  Bob called back and said the tire they put on is the replacement and he would try to find the special edition somewhere else. A while later, I get a call that they have the special edition in their shop and the guy just grabbed the wrong tire.  Now at my 4th appointment to put on a single tire.  We will see how it goes. Do not recommend this place.

 8 years ago (19-12-2017)

This is a fantastic Tires Plus location.   With an appointment they will get you in and out quickly.  Perform services you ask for and don't t push to sell more.

 8 years ago (15-09-2017)

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