Top Notch Roofing

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Address: 210 West Chester Pike, Havertown, PA 19083, USA

Phone: (610) 356-8622

Website

State: Pennsylvania

City: Havertown

Zip Code: 19083

Opening Hours

Monday: 8:00 AM – 4:30 PM
Tuesday: 8:00 AM – 4:30 PM
Wednesday: 8:00 AM – 4:30 PM
Thursday: 8:00 AM – 4:30 PM
Friday: 8:00 AM – 4:30 PM
Saturday: 9:00 AM – 12:00 PM
Sunday: Closed

Update Info

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Reviews

Called in mid April and estimator came for the estimate April 28th   It's a full roof replacement and capping and he seemed to know what he was talking about. I really wanted them to do the job. After 2 weeks I called for follow up and left a message, no response a week later I spoke with someone who said Dave had my estimate and would call me right back. We are at June 21st and no call. I wanted to use a Havertown business but these guys who either don't want my business or can't do this job won't get it.

 9 years ago (21-06-2017)

I has a small rpair work on my roof. David responsed quickly. He did a good job.

 11 years ago (02-03-2016)

Went and got quotes for a new roof for my garage, Top Notch came in at about 15% less than the competition, and I'm very happy with the results.  I feel they went above and beyond in their quality and service, would give 6 stars if I could.

 11 years ago (19-11-2015)

Ok where to start.  Day one.... I called and spoke to a very pleasant woman on the phone and she took my message.  Day 2 waited out the day for a call back
  Day 3 finally spoke to the road guy and made an appt. for that Fri.   Thurs day he canceled and rearranged it for Mon..   Never did he ask if the roof leak was being managed.   Then that Mon I waited til 3:00 pm and didn't hear from him.  I called and the polite receptionist apologized for the miscommunication.  She told me that the road guy (not mentioning names here) was in Nj.  Well great another missed appt.   So low and behold, a person in charge called me back.  However, he was from the commercial end of the business.  He didnt even carry a ladder.  No ladder equals no help.   So I offered him a ladder and he said I do commercial.  Ok then why are u here then?  He stated that he will have someone come tomorrow morning to video tape the roof.   I didn't hear anyone on the roof and I was home all day and mostly outside doing yard work.  There is no way they came that am.   The kick in the face... So I am waiting to hear back from someone for a few days.   Finally , I decided to call them.  I left a message.  I heard back from the receptionist that there was an estimate sent to my email.  Awesome...   No contact from anyone other than a receptionist.   I opened up the estimate.   No sign of what they thought was wrong.  No asking me what the symptoms were..   No contact except with the estimate.  So my experience was this.   Needless to say I will not use this service.  If your customer service sucks at this level, I could imagine getting any warranty work done.   Sheez call your customers and talk with them is buisness 101.

Ok I am going to add two stars because someone called me after I emailed them.   He was very knowledgable and explained what he seen on the roof. He also apologized for the mishap.  I am a little more pleased about the situation.  Thx for at least calling me back.

 11 years ago (28-03-2016)

Was in need of a roofer March 2011 After calling 4 different local roofers and noone calling us back or coming out we were happy to have found Top Notch. They promptly returned our call and very courteous. They came out the same day to help with our leaking roof! I will update this review after the work is completed. SO far we are happy with how quickly they respond.

 16 years ago (07-03-2011)

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